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Sr. Business Strategy Manager Worldwide Services Strategy Enterprise Services

The WW Services Strategy team is looking for a talented strategy leader. This unique and rare opportunity includes responsibility for business strategy and planning for Enterprise Services, a multi-billion-dollar business. You will have a critical and measurable impact in helping Microsoft win the market by redefining how Services and Support are designed, delivered and implemented.  

We are looking for a proven strategy manager who can understand trends in technology Services, identify strategic insights and develop them into executable business strategies.   This is a high impact / visible role that will drive strategy development, design and strategic business planning. Collaborating across multiple teams including marketing, sales, delivery, operations, systems development, Business Groups, licensing, legal, tax, and finance is an essential part of the job.    

Responsibilities include:  

Defining the multiyear business strategy and roadmap for Services  

Leading cross-functional teams to create, implement, and refine aspects of our business models  

Partnering across marketing, sales, delivery, operations, Business Groups, and others to drive cross-discipline initiatives, including analyzing issues and providing recommendations  

Creating cross-functional business requirements as needed to execute on new strategies  

Developing and using key cross-functional business outcome measures, tools, and process in partnership with other teams to drive customer and business success  

Driving our overall business strategy and alignment across the broader organization  

Contributing to and fostering an exceptional and supportive work environment  

The ideal candidate will have a demonstrated track record of:  

Working with a large group of internal partners to define and execute strategic initiatives with passion, data-based decision making, and process excellence  

Building support, by utilizing excellent communication and leadership skills in driving projects  

Demonstrating business strategy leadership, with excellence in technology planning and marketing  

Using industry business metrics, and governing achievement of target outcomes  

Leveraging knowledge of Microsoft technology, cloud computing, and support business models  

Displaying great attention to detail, self-discipline and self-motivation    

Success in a complex, multi-team, and fast paced business environment    

Displaying razor sharp intellect, coupled with problem solving, judgment, and decision making skills  

Qualifications include:  

7+ years of experience in marketing, strategy, business planning or consulting  

Strong consulting skill set, including issue disaggregation, analysis, presentation creation, and stakeholder management  

Balanced expertise in both strategy development and program execution  

Desire to take on a big challenge with significant growth potential  

BS/BA or equivalent experience required; MS / MBA strongly preferred  

Microsoft Services and Microsoft Digital, with over 22,000 employees worldwide, is dedicated to delivering on Microsoft’s mission to empower every person and every organization on the planet to achieve more. We are the voice of support services, the trusted advisor of consulting services, and the source of the world’s best enterprise strategies. Simply put, Services helps customers and partners get the most out of their technology investments.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

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United States, Issaquah (WA)

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