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Relationship Manager (Microsoft 365)

Do you want to play a critical role in helping our customers customer realize value with Microsoft 365 (Windows 10, Office 365, the Enterprise Mobility and Security (EM+S))?  


Are you passionate and excited about working directly with Microsoft customers and partners to ensure success as they transition their businesses to the Microsoft Cloud? If so, keep reading…


We are the Microsoft FastTrack Center (FTC) -   a diverse group of customer focused individuals with the goal of driving use of Microsoft 365 into a customer’s business and enabling them to realize business value. We collaborate and share learnings and innovate solutions to enable our customers to increase their usage of the Microsoft Cloud. We are rapidly expanding and looking for talented people with a growth mindset, a passion for solving complex issues, and an obsession for customer satisfaction.


If you love technology and believe that your abilities can be developed through effort and grit, and it makes your day when a customer or peer thank you for your help, this may be THE career opportunity for you. This is a fantastic opportunity to join Microsoft with incredible career opportunities available.


In the role your focus is to help move customers to the Microsoft Cloud. This is done by identifying their business needs, driving their intent to use the Microsoft products they purchased, and helping to successfully deploy and adopt these products in their organization. You will represent Microsoft in communications via phone, email, web, and occasional onsite engagement to assist customers and partners in deploying Microsoft 365 - which includes Microsoft Windows 10, Office 365, and the Enterprise Mobility and Security (EM+S) suite.


Skills required – You should have excellent customer focus and communication skills. Any existing knowledge of why the cloud and Office 365 and/or EM+S in particular is a transformational industry change would be advantageous coming in to the role, as would be a computing degree or equivalent. Experience in Technical Consulting, Project Management, Support, or Microsoft Field experience could be a good entry point to move in to this role. The role is Reading based contractually and you would typically be needed in the office 2 days per week as a minimum, there is flexibility to work remotely otherwise.


Microsoft employees enjoy a competitive compensation package.  This includes: base salary, bonus, car allowance, stock awards, strong flexible benefits, including pension scheme, private medical cover and more!


Microsoft is an equal opportunity employer and supports workforce diversity. Microsoft’s privacy statement can be viewed on the following web page: https://privacy.microsoft.com/en-gb/privacystatement

Job #

1082472

Locations

United Kingdom, Reading

Job families

Services (engineering)

Products and technologies

(not product or technology specific)

Teams

Operating systems
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