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Senior Design Researcher

At Yammer we are passionate about helping people feel smarter, more productive, and more connected to each other at work.  


Our small, but growing team is looking for a Senior Design Researcher to help us identify new opportunity areas, to derive deep insights about people's needs, wants, and behaviors, and to influence our product strategy and direction. As a senior member of the Design Research team, you'll work in close partnership with designers and product managers and will provide mentorship to the other researchers. There's a lot of room for learning, growing, and stretching beyond your comfort zone.  


Our research spans from generative to evaluative, with a whole lot in between. We rely on creativity and a variety of research methods (interviewing, focus groups ethnography, surveys, competitive product analysis) to figure out what our big customer needs and product opportunities are. We answer interesting questions, have a lot of freedom in how we approach our work, and have a lot of influence over product leadership's decisions (large and small).      


REQUIREMENTS:


-3+ years of conducting research (formative and evaluative) within academia and/or product organizations


-Broad experience with a wide variety of research methods applied across the product development process


-Experience and passion for scoping murky or abstract research questions into manageable research plans and extracting actionable, roadmap-forming insights


-Strong communication and presentation skills with proven history of influencing teams to action


-Experience in working collaboratively with product design, product management data Science/analytics, and engineering


-Willingness to take initiative, be proactive, and mentor others


-Enthusiasm for a team-oriented, collaborative, and energetic environment      


BONUS POINTS:


-Advanced degree in Psychology, Human Computer Interaction, or a related field


-Familiarity with quantitative methods, behavioral analysis, and statistical concepts


-Experience collaborating with researchers and cross-functional partners across multiple business units, departments, and organizations      


ABOUT YAMMER:


Companies around the world use Yammer to communicate and collaborate openly, helping to make workplace interaction more effective and increase employee productivity and well-being. At Yammer, we experience this first hand, because we're not only building Yammer, we're using it every day to perform our work. We're not just building a product; we're enabling people to change the way they work in very meaningful ways. We need people who are enthusiastic, who ask great questions, and who have strong opinions but aren't afraid to admit when they're wrong.  


The Yammer team has people from a variety of backgrounds, races, ethnicities, previous work histories, and life experiences, and we are passionate about growing that diversity. We believe that diverse perspectives drive better ideas, better products and happier customers. We believe in sane work hours, using our vacation time, continuing to learn on the job, and we offer paid parental leave.


“Microsoft will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco’s Fair Chance Ordinance”.


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to askstaff@microsoft.com.

Job #

1101578

Locations

United States, San Francisco (CA)

Job families

Development (engineering)

Products and technologies

Yammer

Teams

Applications and services
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