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Principal PM Manager

2026-04-21

India, Karnataka, Bangalore

Fully on-site

Overview <div dir="ltr">Microsoft AI is a customer-first organization building AI powered products in service of our customer’s business goals. We are creating unique, beautiful and powerful products that will change lives. As a small, friendly, fast-moving team, we support each other to do the best work of our lives, always looking to break new ground, fast. We are proud of what we build, how we build it and that our products will define the AI era. We run lean, obsess about users, and always make our decisions based on the evidence. We ship regularly, so your work will have real and immediate impact. It’s a time of huge change in the AI landscape, and this role will put you right in the heart of it. We are seeking a Principal PM Manager to manage a team of model specialists who will design, evaluate, and improve how AI systems interact with tools, APIs, and users across multiple locales. In this role, you will work at the intersection of prompt engineering, policy design, and safety, ensuring that AI-driven workflows are accurate, compliant, and user-friendly. You will use experience and solid critical reasoning to review, refine, and design prompts, evaluation frameworks and guidelines for AI systems. This role also requires solid communication skills and awareness of safety and content quality, especially across a wide range of languages and locales.You will collaboratively work with data scientists, AI researchers, engineers, designers, and product managers to discover issues, define policy, write guidelines, evaluate language, collect data and ultimately improve the models that power quality and safety efforts for Microsoft AI Monetization. We’re looking for someone with an abundance of positive energy, empathy, and curiosity to manage a high performing team. The right candidate takes the initiative and enjoys building world-class consumer experiences and products in a fast-paced environment.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction. </div> Responsibilities <div dir="ltr" data-wrapper="true"><ul><li>Create, document, and maintain policies and guidelines governing AI interactions, content handling, and tool workflows.</li><li>Document edge cases, decision rationales, and recommendations with clear, concise written communication.</li><li>Design, review, and refine prompts and instructions for AI systems interacting with tools, APIs, and external services.</li><li>Collaborate with product, engineering, and safety teams to iterate on prompts, policies, and workflows.</li><li>Evaluate AI responses for critical reasoning quality, correctness of parameters, and adherence to policies.</li><li>Spin the data flywheel to extract insights from extensive language datasets to uncover issues and opportunities to improve model response quality.</li><li>Support multilingual use cases by validating prompts and responses across multiple locales, with attention to nuance and clarity.</li></ul></div> Qualifications Required Qualifications: <ul><li>Bachelor's Degree AND 8+ years experience in product/service/program management or software development.<ul><li>OR equivalent experience.</li></ul></li><li>1+ year(s) people management experience.</li><li>8+ years of experience in AI quality, content review, trust and safety program or operation roles.</li><li>Proven ability to lead high performing teams with measurable impact.</li><li>Proven policy interpretation skills: drafting, interpreting, and applying guidelines or policies in an operational setting.</li><li>Hands-on experience with prompt design, context window management, and model evaluation.</li><li>Proven ability to translate complex data engineering and analytics concepts into annotation frameworks, quality standards, and training materials.</li><li>Demonstrated experience with prompt engineering or writing clear, structured instructions for AI or automation systems.</li><li>Solid attention to detail, particularly in checking parameters, arguments, and compliance with specified schemas or policies.</li><li>Solid communication skills, with the ability to write clear, concise rationales and explanations; comfort working with multilingual contexts across many locales.</li><li>Excellent critical reasoning and judgment, especially when evaluating ambiguous or complex cases.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Computer Science, Philosophy, Linguistics, Psychology, Literature, or related discipline AND 2+ years experience in language or context engineering.</li></ul> #MicrosoftAI This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Sr. Digital Solution Engineer - Co-Pilot

2026-04-21

India, Karnataka, Bangalore

3 days / week in-office

Overview Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.As a Solution Engineer in the AI Business Solutions – Copilot team, you will lead technical engagements that drive AI transformation for enterprise customers. Your mission is to win technical decisions and accelerate adoption of Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related solutions by delivering compelling demos, envisioning sessions, and scalable architectures. You will act as a trusted advisor, guiding customers through secure, compliant, and value-driven implementations that align with their enterprise strategies. This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture <ul style="list-style-type: disc;"><li>Drive AI transformation by orchestrating complex technical engagements across multiple stakeholders.</li><li>Lead architecture design for secure, scalable solutions aligned with enterprise strategy.</li><li>Influence product and go-to-market strategy by providing structured feedback to engineering and sales leadership.</li><li>Proactively identify and escalate unresolved technical blockers through formal channels.</li><li>Champion compliance, diversity, and inclusion by modeling ethical behavior and inclusive practices</li></ul> Responsibilities <ul style="list-style-type: disc;"><li>Lead AI transformation engagements (e.g. demos, pilots) to win technical decisions and drive customer commitment to Copilot/Agents, including documented adoption plans and a smooth hand-off to Customer Success/partners for usage onboarding.</li><li>Support AI Workforce SSP hunting effort by engaging w/customer contacts, lead qual., and partner co-sell opportunities</li><li>Assist in ME3 & ME5 upsell opportunities focused on Teams Phone that require technical support, and bring in a partner for co-sell.</li><li>Generate new pipeline and competitive wins for M365 Copilot, Copilot Chat, Copilot Studio & Agents, ME3 and Frontline Worker by delivering impactful AI-powered demos/Art-of-Possible sessions, removing technical blockers, and highlighting Microsoft’s differentiation to secure deals and protect the install base.</li><li>Craft scalable, secure, and modular architectures that align to customer’s enterprise strategy and technical roadmap while embedding security at every level.</li><li>Maintain operational excellence with 100% deal hygiene – capture technical close plans and consumption plans in MSX for every opportunity, attach a partner to every qualified deal, and promptly escalate unresolved technical blockers.</li><li>Continuously upskill to meet role expectations (achieve L200 consultative and L400 technical depth certifications) and contribute to team excellence by sharing at least one deal win/loss insight per quarter and engaging in regular coaching.</li></ul> Qualifications <div><div><div><div><div>Required/minimum qualifications<ul style="list-style-type: disc;"><li>Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.</li></ul>Additional Or Preferred Qualifications <ul style="list-style-type: disc;"><li>Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 10+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.</li><li>8+ years solution or services sales experience.</li><li>Proven ability to build and maintain strong business and executive relationships.</li><li>Strong grasp of sales cycles and strategic decision-making.</li><li>Skilled in consultative selling and persuasive negotiation.</li><li>Able to manage and optimize sales pipelines through informed change processes.</li><li>Focused on advancing opportunities for both current and future customers.</li></ul></div></div></div></div></div> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Architect Manager

2026-04-21

India, Karnataka, Bangalore

3 days / week in-office

Overview <div><span data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}" data-ccp-charstyle="normaltextrun">Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. </div><div>  </div><div>Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide. <div><span data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}" data-ccp-charstyle="normaltextrun">The Solution Architect is responsible for translating the client’s business requirements into specific systems, applications, or process designs for very large complex technology solutions and architectures. You’ll act as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. You’ll provide direction for design activities, often project-based, sometimes working at customer sites. </div><div><span data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}" data-ccp-charstyle="eop">  </div><div>As a Solution Architect you’ll gather customer/partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of projects. You’ll define and document the architecture to communicate the value proposition of the business solution along with the project approach. Collaborating with the Project Manager you’ll jointly drive project/technical governance of the design, build, and deployment into use. You’ll work with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints and collaborating with the Account Team and/or Bid Team to understand the business solution/problem. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </div> </div> Responsibilities <div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-listid="8" data-font="Symbol" data-leveltext="·" aria-setsize="-1"><span data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}" data-ccp-charstyle="normaltextrun">You will hold teams accountable for mapping architecture and digital transformation solutions to customer/partner business goals and supports them in working with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-listid="8" data-font="Symbol" data-leveltext="·" aria-setsize="-1">You will drive internal advocacy by facilitating insight sharing with Product Engineering teams, and providing guidance through escalation, acceleration, and prioritization. </li></ul></div></div><div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-listid="8" data-font="Symbol" data-leveltext="·" aria-setsize="-1">You will guide the team in cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution and promote a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-listid="8" data-font="Symbol" data-leveltext="·" aria-setsize="-1">You will ensure the team builds and documents a realistically costed, advanced/complex solution approach and that issues and blockers are addressed by the appropriate groups. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">You will connect gaps and patterns across business and technology areas to drive changes and/or the re-use of intellectual property and recommends practices in both pre-sales and deliver. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">You will an advisor to external stakeholders and provide direction to facilitate relationships between others and coach your team to use evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision or course of action will not produce optimal results. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">You will foster community sharing of stories and leveraging of pre-existing resources by encouraging and empowering team to share learnings and by establishing a cadence to calibrate on challenges and trends that impact the team across the subsidiary level as well as participate in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and share learnings with internal team. </li></ul></div></div> Qualifications Required Qualifications (RQs) · Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) o OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security o OR equivalent experiencePreferred Qualifications (PQs) • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) o OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) o OR equivalent experience • 6+ years technical sales experience • 6+ years project management experience • 2+ years managing multiple projects or portfolios o 1+ year(s) experience leading blended, multidisciplinary teams This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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