<b>Overview</b><br><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Technician (CET) Intern. </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Intern, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! </p><br><br><b>Responsibilities</b><br><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Work within a shift-based environment.</span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Work onsite at our Data Centers located in Dubai. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Perform assigned basic tasks (e.g., making rounds, recording building observations, taking measurements) with varying levels of supervision. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems, with the opportunity to complete your Microsoft CET level 1, which gives you a leap ahead of others. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Perform basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs). </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Gather necessary information and participate in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs). Provide assistance by prepping materials and performing administrative tasks as instructed. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Participate in troubleshooting complex systems with guidance from senior colleagues. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Participate in developing methods of operating procedure (MOPs) and standard operating procedures (SOPs) for appropriately leveled procedures to ensure safe and reliable execution. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Perform technical research on a relevant technical topic. </span></li></ul><br><br><b>Qualifications</b><br><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Required Qualifications: </p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">High School Diploma or equivalent. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Basic knowledge of electrical and/or mechanical systems </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Minimum of 18 years of age </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">This role is open to Emirati Nationals only, in line with UAE nationalisation (Emiratisation) requirements.<br></span><span style="font-family: Calibri; font-size: 11.0pt;">Candidates must be </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">UAE citizens holding a valid UAE Family Book</span><span style="font-family: Calibri; font-size: 11.0pt;"> and be </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">legally authorised to work in the United Arab Emirates</span><span style="font-family: Calibri; font-size: 11.0pt;">.</span></li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Background Check Requirements: </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: </p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. </span></li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Preferred Qualifications: </p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Completed Qualification in Facilities Management, Mechanical, Electrical engineering or related qualification.</span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Electrical or mechanical engineer diploma level 2 </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Able to communicate effectively with multiple stakeholders. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Proficient in written and oral English communication to support regional and global teams. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Desire to learn, grow, and develop new technical skills. </span></li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Flexibility to work non-standard business hours that may include weekends and/or holidays. </span></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>