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At Microsoft India you can find exciting careers ranging from research and global delivery to technical support, cloud services and solutions, product development and everything else in-between. Our teams are enabling organizations across India to accelerate digital transformation. We're present across five locations: Bengaluru, Gurugram, Hyderabad, Mumbai, and Noida. Come and team up with the people who are empowering others to achieve more.

Data & Applied Scientist II

2025-12-04

India, Multiple Locations, Multiple Locations

3 days / week in-office

Overview Microsoft’s Cloud business is expanding rapidly, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure that powers this growth — including AI. CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale, and its mission is to deliver the world’s computer with an industry-leading supply chain. In addition to traditional supply chain functions such as plan, source, make, and deliver, CSCP also manages supportability (spares), sustainability, and global decommissioning of datacenter assets. We deliver the core infrastructure and foundational technologies for more than 200 Microsoft online businesses — including Bing, Office 365, Xbox Live, OneDrive, and the Azure platform — serving over 1 billion customers in 90+ countries through 300+ datacenters worldwide. The Microsoft Capacity Planning (MCP) team within CSCP is tasked with planning all aspects of capacity across the Azure fleet. Our aspiration is to provide fully automated and highly optimized capacity planning systems. As a member of MCP, you will collaborate with engineers, program managers, and planners across CSCP, translating business problems into scalable solutions and driving them end-to-end from design to production. You will also contribute to strategic decisions for all capacity-impacting features. We are seeking a talented Data Scientist to develop and apply advanced methods in operations research, stochastic optimization, simulation, and large-scale mathematical programming, augmented by core computer science disciplines such as algorithms, data structures, and distributed computing. Your work will focus on capacity planning, inventory optimization, and scenario analysis, designing research-driven models to solve complex challenges in cloud supply chain planning. The impact of your work will be measured through improvements in Azure capacity fulfillment, platform efficiency, COGS reduction, and customer satisfaction. Our team partners closely with engineering, applying state-of-the-art machine learning and constrained optimization techniques to some of the most complex real-world problems at scale. If you are excited by cutting-edge methods and their application in a dynamic, global environment, you will thrive on our team as we deliver world-class innovation. Responsibilities <ul><li style="list-style-type: none;" data-aria-level="1" data-aria-posinset="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="29" data-font="Symbol" data-leveltext="" aria-setsize="-1"><ul><li data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Develop optimization algorithms and production-grade libraries, conduct experiments to support planning and execution in Microsoft’s Cloud Supply Chain business. </li></ul><ul><li data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Apply best practices in data science, software engineering, and operations research to deliver impactful solutions. </li></ul><ul><li data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Drive improvements to the design, architecture, and user experience of Microsoft first-party planning tools, enhancing the productivity of Cloud Supply Chain Planners. </li></ul><ul><li data-aria-level="1" data-aria-posinset="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Collaborate with cross-functional teams to improve platform manageability and influence strategic decisions for capacity-impacting features. </li></ul><ul><li data-aria-level="1" data-aria-posinset="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Contribute to team culture and apply engineering and data science best practices in daily work. </li></ul><ul><li data-aria-level="1" data-aria-posinset="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Apply best practices in data science, software engineering, and operations research to deliver impactful solutions. </li></ul></li></ul> Qualifications <ul><li data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">Master’s in Data Science, Computer Science or related field with specialization in Operation Research. </li></ul><ul><li data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">3+ years of hands-on experience solving planning and optimization problems in supply chain domains such as capacity planning, inventory optimization and buffer planning. </li></ul><ul><li data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">Strong computer science foundation with experience in designing and building production-grade algorithms, and systems. </li></ul><ul><li data-aria-level="1" data-aria-posinset="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">Azure Cloud Services development experience, or related.  </li></ul><ul><li data-aria-level="1" data-aria-posinset="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">Proficiency in programming languages such as Python, R, Java, C#, etc., and experience with relational databases (Kusto, SQL ).    </li></ul><ul><li data-aria-level="1" data-aria-posinset="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">Solid understanding of modern cloud architecture and technologies. </li></ul><ul><li data-aria-level="1" data-aria-posinset="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">A proven track record of collaborating across organizational boundaries and delivering great results.   </li></ul><ul><li data-aria-level="1" data-aria-posinset="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">Demonstrated ability to think from first principles and translate complex business problems into scalable technical solutions. </li></ul><ul><li data-aria-level="1" data-aria-posinset="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">Comfortable working across the boundaries of data science, operations research, and software engineering. </li></ul>Additional or Preferred Qualifications (PQs): <ul><li data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">Doctoral degree in Data Science, Computer Science, Operations Research, or a related field. </li></ul><ul><li data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">Published research in leading operations research journals (e.g., INFORMS). </li></ul><ul><li data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">Proven track record in building commercial-grade inventory optimization software. </li></ul><ul><li data-aria-level="1" data-aria-posinset="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">Experience conducting UX research to inform product and system design. </li></ul><ul><li data-aria-level="1" data-aria-posinset="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">Experience with globally distributed cloud systems, with emphasis on quality, scalability, and reliability.</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Research Sciences INTERN

2025-12-04

India, Karnataka, Bangalore

Fully on-site

Overview Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. Microsoft works with the world’s best researchers, moving with the current of technology as it rapidly evolves. Together we share the motivation to seek innovative solutions to the world’s toughest challenges and improve the lives of people everywhere. Microsoft provides a nurturing environment to support passionate researchers and engineers in AI technology innovation. We are seeking candidates excelling in deep thinking research aspects and fast-paced entrepreneurial execution. The ideal candidates should have the ability to work with researchers and product team colleagues at Microsoft to push forward research agendas, being a team player in a collaborative and supportive environment with outstanding programming skills. We are seeking candidates with research skills and technical backgrounds. Applicants should demonstrate depth of knowledge in Natural Language Understanding, Computer Vision, Machine Learning, Algorithmic Foundations of Optimization, Data Mining or Machine Intelligence (Artificial Intelligence) as well as strong academia experience in data processing, experimentation, and modeling. At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. Responsibilities Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. <ul><li data-aria-level="1" data-aria-posinset="2" aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" data-font="Symbol" data-leveltext="">Analyze and improve performance of advanced algorithms on large-scale datasets and cutting-edge research in machine intelligence and machine learning applications. </li><li data-aria-level="1" data-aria-posinset="3" aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" data-font="Symbol" data-leveltext="">Implement prototypes of scalable systems in AI applications. </li><li data-aria-level="1" data-aria-posinset="4" aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" data-font="Symbol" data-leveltext="">Collaborate closely with team members on developing systems from prototyping to production level. </li><li data-aria-level="1" data-aria-posinset="5" aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" data-font="Symbol" data-leveltext="">Develop solutions for real world, large-scale problems. </li></ul>MSR India conducts research in a wide range of areas and Internships are available in all of them. While the internships are offered year round, a majority of them begin in the summer. In the application process, we will try to find the opportunity that best aligns with your interests. During the internship, students are paired with mentors and expected to collaborate with other interns and researchers, present findings, and contribute to the vibrant life of the community. All internships are paid and we will help with visa applications where needed. Qualifications Required/Minimum Qualifications<ul><li> Bachelor's Degree (complete or in progress) in relevant field </li><li> OR Master's Degree in relevant field</li><li> OR equivalent experience.</li></ul>Additional or Preferred Qualifications<ul><li>Master's Degree or PhD in relevant field OR equivalent experience.</li><li>Experience publishing academic papers as a lead author or essential contributor.</li><li>Experience participating in a top conference in relevant research domain.</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Technical Support Engineering

2025-12-04

India, Multiple Locations, Multiple Locations

3 days / week in-office

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities • Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices. • Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. • You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. • Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: • Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experienceLanguage Qualification English Language: fluent in reading, writing and speaking. Intune Support Engineer: Role and Responsibilities What is Intune? Intune is a cloud-based service that provides mobile device management (MDM) and mobile application management (MAM) for enterprises. Intune helps organizations to secure and manage their devices, apps, and data across various platforms, such as Windows, iOS, Android, and macOS. Intune also integrates with other Microsoft services, such as Azure Active Directory, Microsoft 365, and Microsoft Endpoint Manager. Responsibilities An Intune support engineer is responsible for the following tasks: Responding to customer inquiries and requests via phone, email, chat, or web portal. Diagnosing and resolving technical issues related to Intune, such as enrollment, policy, compliance, app protection, app deployment, reporting, and troubleshooting. Escalating complex or unresolved issues to the appropriate team or vendor. Documenting and updating customer cases and interactions in the support system. Providing feedback and suggestions to improve Intune service quality and customer satisfaction. Staying updated on Intune product updates, changes, and new features. Participating in training and certification programs to enhance Intune knowledge and skills. Collaborating with other Intune support engineers and teams to share knowledge and best practices. Providing technical support and troubleshooting for Intune customers via phone, email, or chat. Identifying, diagnosing, and resolving complex Intune issues in a timely and professional manner. Escalating unresolved cases to higher-level Intune support engineers or managers as needed. Documenting customer interactions, feedback, and solutions in the Intune support database. Following up with customers to ensure their satisfaction and Intune functionality. Participate in communities with peer delivery roles and develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness. Product/Process Improvement: Identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements Technical Skills - Knowledge of Microsoft Intune, Azure Active Directory, and other cloud-based services and platforms. - Ability to troubleshoot and resolve common Intune issues such as enrollment, policy deployment, app management, device compliance, and reporting. - Experience with Windows 10, iOS, Android, and MacOS devices and operating systems, as well as their configuration and management options. - Familiarity with networking concepts and protocols, such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi. -Experience with Mobile Device Management and Mobile Application Management, including Intune or third-party solutions (Airwatch, Mobile Iron) - Understanding of HTTP/HTTPS, including the ability to capture and interpret Fiddler traces. - Knowledge of System Center Configuration manager or system management - Cloud knowledge - Windows networking - Proficiency in using remote support tools, such as Microsoft Teams, Skype, or Zoom, to assist customers and provide guidance and demonstrations. - Communication and collaboration skills, including the ability to explain technical concepts in simple terms, listen actively, and work effectively with diverse and global teams. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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