<b>Overview</b><br><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.</span></p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”.</span></p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Azure Reliability teams strive to improve reliability fundamentals via software engineering operational improvement, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.</span></p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and <a name="_Int_RKDKBA12"></a>themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!</span></p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.</span></p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This role supports flexible work from home with occasional in-office meetings.</span></p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="text-align: justify; margin: 0.0in; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></p><br><br><b>Responsibilities</b><br><ul style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner across multiple product groups to apply subject-matter expertise in distributed systems design practices, interactions between cloud technology layers and components, basic dependencies at scale, and the code that defines infrastructures.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead by example and mentor others to produce extensible and maintainable code used across products.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develop and evangelize insights, best practices, and standards that can be applied to improve system, platform, and/or product development and operations across the business.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Drive continuous improvements in the architecture, code, features, operations and comprehensive use scenarios of products by leveraging end-to-end technical expertise.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Make improvements to the product fundamentals and architecture, share knowledge and code, always looking for ways to make what we build useful to multiple teams and products. </span></li><li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrate end-to-end expertise in distributed systems design, interactions between cloud technology layers.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provide technical leadership in test maturity reviews, static analysis reviews, meetings, on-call rotations, and incident responses throughout product development and operations cycles.</span></li><li style="margin: 0.0in 0.0in 0.0in 0.0px; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provides deep business and technical expertise as required to resolve major incidents</span>.</li></ul><br><br><b>Qualifications</b><br><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Required Qualifications:</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python</span><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">OR equivalent experience.</span></li></ul></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">3+ years of experience in designing and building scalable distributed full stack systems and cloud-native applications (AWS, Azure, or GCP) with a hands on coding experience.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">3+ years of experience working in agile, fast-paced environments, navigating ambiguity and facilitating impactful outcomes.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">3+ years of experience with modern frameworks and tools for APIs, microservices, and front-end development. </span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Other Requirements:</strong> </span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:</span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-contrast="none"><strong>Preferred qualifications:</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span>OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. </span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">5+ years leading or contributing to cross-functional engineering projects, with strong communication and collaboration skills across teams and stakeholders.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">2+ years of applied AI/ML experience, such as building models, leveraging AI services, or applying automation.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and DevOps practices.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Knowledge of modern database systems (SQL, NoSQL, caching, streaming).</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Familiarity with modern front-end frameworks (React, Angular, or similar).</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrated ability to handle ambiguity, drive clarity, and prioritize effectively.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Solid understanding of data structures, algorithms, and system design.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to independently drive projects from concept to delivery.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication skills and a collaborative mindset.</span></li></ul><p style="font-family: arial, helvetica, sans-serif;font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: <a href="https://careers.microsoft.com/us/en/us-corporate-pay" target="_blank" rel="noopener">https://careers.microsoft.com/us/en/us-corporate-pay</a> </span></p><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</span></p><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">#MSCareerEvents25 </span></p><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">#SHPE2025</span></p><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">#AfroTech2025</span></p> <br><br><p>Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. <p></p> <p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br/><a href='https://careers.microsoft.com/us/en/us-corporate-pay'>https://careers.microsoft.com/us/en/us-corporate-pay</a></p></p><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>