Shanghai

There are four Microsoft campuses located in Shanghai, including Shanghai Zizhu campus, Microsoft Research Asia, Microsoft Reactor Shanghai, and Shanghai Huaxin. The Asia Pacific cloud + AI team, customer support and service team, Microsoft Research Asia, and sales and service team develop technologies and solutions to address the unique needs of the emerging markets in the region, while bringing locally developed innovations to other parts of the world. Our talents work at the cutting-edge of technology, innovating solutions that impact millions of people around the world daily.

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Software Engineer 2--M365 Foundation

2026-02-27

China, Shanghai, Shanghai +1 more

3 days / week in-office

Overview <div dir="ltr" data-wrapper="true">The Substrate Fleet Health team is engineering the future of cloud reliability and efficiency of managing health and capacity of the Substrate Fleet. We are a high-impact team driving innovation in hardware health, fleet lifecycle management, intelligent repair systems, and proactive capacity optimization to ensure Microsoft’s hyperscale infrastructure operates at peak performance.Our mission is bold:<ul><li>Maximize fleet availability through proactive detection and mitigation of hardware issues.</li><li>Accelerate repair intelligence with AI-driven insights and automation, reducing repair times from hours to seconds.</li><li>Optimize spare machine utilization and capacity forecasting across global datacenters, unlocking millions in cost savings and enabling sustainable growth.</li><li>Enhance fleet lifecycle management by predicting failures, improving component health, and reducing stranded capacity.</li></ul>We are building next-generation solutions like RepairBox vNext, Fleet Health Copilot, Unified Spare Pool, and Smart Recovery Services—systems that integrate telemetry, predictive analytics, and automation to transform how cloud infrastructure is managed and scaled.Our culture values:<ul><li>Innovation: We challenge the status quo and pioneer AI-driven solutions for hardware health and capacity optimization.</li><li>Collaboration: We work across Substrate, Azure, and vendor ecosystems to solve complex global challenges.</li><li>Ownership: We take pride in delivering resilient, scalable systems that power Microsoft’s cloud.</li></ul>Joining this team means shaping the backbone of Microsoft’s cloud reliability and capacity strategy. You’ll be part of a group that doesn’t just respond to issues—we anticipate them, solve them, and set new standards for operational excellence.As a Software Engineer 2, you will play a critical role in building Hardware Health & Repair Intelligence—a transformative initiative focused on predictive hardware health, intelligent repair workflows, and proactive fleet capacity management.Why Join Us<ul><li>Lead high-impact work at the intersection of cloud reliability, AI, and operational excellence.</li><li>Tackle some of the most critical challenges in fleet health and capacity optimization at hyperscale.</li><li>Be part of a mission-driven team that values innovation, collaboration, and bold execution.</li><li>Influence how Microsoft builds and operates its cloud—smarter, faster, and more sustainably.</li></ul>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div> Responsibilities <div dir="ltr"><ul><li>Lead architecture and design for intelligent repair and fleet optimization systems, including Repairbox Vnext, and Fleet Copilot.</li><li>Drive development of AI-powered telemetry pipelines and automation frameworks for predictive diagnostics and lifecycle management.</li><li>Establish capacity forecasting and spare pool optimization strategies across global datacenters.</li><li>Ensure security, scalability, and operational excellence across all solutions, including live-site readiness and DRI pathways.</li><li>Collaborate with Azure, vendor, and platform teams to align technical solutions with business goals and reliability standards.</li></ul></div> Qualifications Required Qualifications:<div><ul><li>Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python<ul><li>OR equivalent experience.</li></ul></li></ul></div><div> Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. </div><div>Preferred Qualifications:<div><ul><li>Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python<ul><li>OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python </li><li>OR equivalent experience. </li></ul></li><li>Expertise in distributed systems, cloud infrastructure, and large-scale automation.</li><li>Solid background in AI/ML-driven telemetry, anomaly detection, and predictive analytics.</li><li>Experience with capacity planning, hardware lifecycle management, and hyperscale reliability preferred.</li><li>Excellent communication and collaboration skills.</li></ul></div></div> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Site Reliability engineer 2--M365

2026-02-28

China, Shanghai, Shanghai +1 more

3 days / week in-office

Overview <div dir="ltr" data-wrapper="true">Be at the forefront of AI evaluation by joining the Copilot Offline Evaluation Platform team and help us deliver the platform that makes Copilot innovation fast, reliable, and regression-free.You will help transform how Copilot features are developed and evaluated. Your team will deliver end-to-end experimentation, evaluation, and validations to Copilot engineers, PMs, and data scientists. You’ll work on the control plane that orchestrates the offline evaluation lifecycle, including tenant and resource management, data generation of users' activities, data hydration and injection, and chaos engineering. Empowering Copilot teams to prototype safely and measure quality with scientific rigor. This opportunity will allow you to dive deep on Copilot technologies, build critical skills in the AI-era, and rapidly grow your career.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div> Responsibilities <div dir="ltr" data-wrapper="true"><ul><li>Work with appropriate stakeholders to determine user requirements for a set of features, ensuring alignment with business and technical goals.</li><li>Contribute to the identification of dependencies and the development of design documents for product areas, with minimal oversight.</li><li>Contribute to the development and integration of AI-native features and solutions, leveraging AI and automation to enhance system intelligence, scalability, and user experience.</li><li>Create and implement code for products, services, or features, reusing code where applicable to drive efficiency and consistency.</li><li>Break down larger work items into smaller, manageable tasks and provide accurate estimations for completion.</li><li>Act as a Designated Responsible Individual (DRI), participating in on-call rotations to monitor system, product features, or services for degradation, downtime, or interruptions, and gain approval to restore services for simple problems.</li><li>Remain current in technical skills by investing time and effort into learning new developments that improve availability, reliability, efficiency, observability, and performance of products. </li></ul></div> Qualifications Required Qualifications:<div><ul><li>Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration<ul><li>OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration </li><li>OR equivalent experience.</li></ul></li><li>Excellent communication and collaboration abilities.</li><li>Passion for building scalable, reliable, and high-performance systems.</li></ul></div><div> </div><div>Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. </div><div>Preferred Qualifications:<div><ul><li>Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration<ul><li>OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration</li><li>OR equivalent experience.</li></ul></li><li>2+ years technical experience working with large-scale cloud or distributed systems.</li></ul></div></div> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Senior Software Engineer - Core AI

2026-02-26

China, Shanghai, Shanghai +2 more

4 days / week in-office

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Shanghai

Join Microsoft, create the future you want

Explore career opportunities

Software Engineer 2--M365 Foundation

Site Reliability engineer 2--M365

Senior Software Engineer - Core AI

Look inside Microsoft

With a 12-fold expansion in seven years into China, Microsoft Intelligent Cloud has opened an accelerated channel for Asia's economic recovery

Microsoft partners with several companies to launch the "Digital Future - Women Empowerment" initiative in China

Microsoft Azure cloud security, quickly prevented Log4j earth-shattering vulnerabilities

“I believe that hiring people from all cultural backgrounds and all gender backgrounds makes for such a rich story overall.”

Life at Microsoft

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Culture

Diversity and inclusion

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