Singapore

The Singapore office—headquarters for the Asia Pacific region—is in the heart of Singapore's bustling central business district (CBD). Here we have eschewed assigned desks and private offices in favor of open spaces and varied seating and meeting areas so employees can work wherever they deem most comfortable. Nearby, employees can explore Singapore’s lively malls, culinary delights, and popular clubs, in addition to Gardens by the Bay: a popular 101-acre nature reserve and unmistakable landmark on the Singapore skyline. In a recent internal survey in Singapore, 93% of staff felt that they had the flexibility to manage the demands of work and personal life.

Our mission

220,000 employees empowering 8,000,000,000 people on the planet. To make every small business more productive and every large business more competitive. To make every government more responsive and expand access to education. To improve healthcare outcomes, create jobs and amplify human ingenuity.

When we empower every person and every organization on the planet to achieve more, we empower the world.

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AI Transformation Change & Adoption Lead

2026-05-12

Singapore, Singapore, Singapore

3 days / week in-office

Overview <div>The Microsoft Customer and Partner Solutions (MCAPS) AI Transformation Office (AITO) is driving a fundamental shift in how Microsoft’s commercial business operates—enabling sellers to accelerate their own AI transformation with credibility and trust built from our experience as customer zero. This transformation requires bold, human-centered, AI-first change motions that accelerate adoption, reshape culture, and scale new ways of working across the organization. </div><div>Each day is different in the AI Transformation organization. The AI Transformation Change & Adoption Lead role requires an individual who is self-motivated, adaptive, self-directed, and proactive. This individual is comfortable with ambiguity and brings clear, impactful communication in a complex, heavily matrixed environment, while driving high-quality results. AI Transformation team members are expected to uphold the team’s philosophy of operating with a growth mindset, grounded in the highest levels of integrity, inclusivity, and trust. </div><div>This role focuses on advising and practicing change in the agentic age. The individual will work with peers and leadership to advance the human-centered change strategy—developing change interventions and impactful experiences for critical roles, functions, and moments that matter—as AI and automation transform how work is done across Microsoft Customer and Partner Solutions. </div> Responsibilities <div>Change Advisory & Activation Planning </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="35" data-font="Symbol" data-leveltext="" aria-setsize="-1">Serves as a senior change practitioner on integrated change and activation efforts, translating business strategy into practical, people-centered approaches that drive field impact. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="35" data-font="Symbol" data-leveltext="" aria-setsize="-1">Provides advisory input to partner teams to inform change plans, ensuring alignment with business priorities, operating realities, and readiness considerations. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="35" data-font="Symbol" data-leveltext="" aria-setsize="-1">Leads defined initiatives or workstreams as a virtual team lead, coordinating across functions to deliver outcomes through influence rather than formal authority. </li></ul></div><div>Customer Zero & Internal Activation </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="30" data-font="Symbol" data-leveltext="" aria-setsize="-1">Leads complex internal activation efforts as a Customer Zero practitioner, applying firsthand experience with Microsoft solutions to inform adoption strategies and scalable best practices. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="30" data-font="Symbol" data-leveltext="" aria-setsize="-1">Synthesizes learnings, gaps, and feedback from internal experiences to inform enablement, change recommendations, and future-state ways of working. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="30" data-font="Symbol" data-leveltext="" aria-setsize="-1">Partners with adjacent teams to ensure field and stakeholder readiness for customer-facing scenarios, contributing insights that improve consistency and effectiveness. </li></ul></div><div>Insight Generation & Thought Leadership </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="22" data-font="Symbol" data-leveltext="" aria-setsize="-1">Gathers and analyzes qualitative and quantitative input from field, partner, and internal stakeholders to generate actionable insights that inform change and program decisions. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="22" data-font="Symbol" data-leveltext="" aria-setsize="-1">Develops executive-ready change and activation artifacts (e.g., presentations, frameworks, guidance) and uses data and storytelling to influence decisions and align stakeholders. </li></ul></div><div>Program Execution & Performance Management </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Leads a portfolio of change and activation initiatives, defining success measures and performance metrics, recommending course corrections, and connecting outcomes to business impact. </li></ul></div><div> </div><div>Other </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="16" data-font="Symbol" data-leveltext="" aria-setsize="-1">Embody our <a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fus%2Fen%2Fculture&data=05%7C02%7Cssabourin%40microsoft.com%7C3c9eb3744b874b9953d408de968b0596%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C639113720986886138%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=AmY%2FJ59PfsOnL%2BgzgZWQW2DJdPZRS9OW16T%2BBXwIqec%3D&reserved=0" target="_blank" rel="noreferrer noopener">culture</a> and <a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fabout%2Fcorporate-values&data=05%7C02%7Cssabourin%40microsoft.com%7C3c9eb3744b874b9953d408de968b0596%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C639113720986906871%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xxp2uSKpH13LnIiMFA6Of3n3q7gBhGjPa6Ihn%2BoaCJU%3D&reserved=0" target="_blank" rel="noreferrer noopener">values</a> </li></ul></div> Qualifications <div>Required Qualifications  </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="36" data-font="Symbol" data-leveltext="" aria-setsize="-1">Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years of experience in change management, program management, process management, or process improvement </li></ul></div><div><ul style="list-style-type: circle;" role="list"><li role="listitem" data-aria-level="2" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-listid="36" data-font="Courier New" data-leveltext="o" aria-setsize="-1">OR equivalent experience </li></ul></div><div>Preferred Experience </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="13" data-font="Symbol" data-leveltext="" aria-setsize="-1">Master's Degree in Business, Operations, Finance, or related field AND 8+ years of experience in change management, program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years of experience in change management, program management, process management, or process improvement OR equivalent experience </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="13" data-font="Symbol" data-leveltext="" aria-setsize="-1">Experience driving AI transformation within a technology and/or consulting environment </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="13" data-font="Symbol" data-leveltext="" aria-setsize="-1">Hands-on experience driving adoption in complex, matrixed environments across multiple stakeholders, geographies, and functions </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="13" data-font="Symbol" data-leveltext="" aria-setsize="-1">Ability to communicate clearly in writing and verbally across levels, tailoring message and style to different audiences and channels </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="13" data-font="Symbol" data-leveltext="" aria-setsize="-1">Demonstrated negotiation skills, with the ability to influence change across the organization and address resistance and barriers </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="13" data-font="Symbol" data-leveltext="" aria-setsize="-1">Extensive experience with cross-group collaboration, working across diverse stakeholders to build partnerships, define benchmarks, and execute initiatives </li></ul></div> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Communications Lead

2026-05-13

Singapore, Singapore, Singapore

3 days / week in-office

Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As part of Microsoft’s Global Communications team, you will join a group of professionals focused on telling stories that help people fall in love with Microsoft, the things we make and the impact we have in the world. We are looking for an experienced communications professional to join our Global Communications Team as Communications Lead for Microsoft in Singapore. The role offers a unique opportunity to reinvent communications in the era of AI, and co-shape storytelling at the intersection of business, societal and human impact during a period of significant technological change. The successful candidate will be responsible for driving thought leadership to position Microsoft as the most trusted and innovative partner for digital transformation of businesses and public sector organizations with a strong focus on AI. The candidate will engage with a range of local, regional and global stakeholders to create and execute an audience first communications strategy aligned to global storytelling priorities and local business needs by focusing on earned editorial coverage with tier one media in Singapore, developing impactful stories on our owned platforms, and engaging with non traditional influencers and content creators to foster brand love. They will also support the country General Manager with strategic employee and executive communications. The candidate will lead innovative customer storytelling, working closely with key business stakeholders & account teams, and Microsoft Source Asia to identify and create customer and partner innovation stories spanning all priority industries that position Microsoft as thought leader in AI in Singapore. The ideal candidate will have a proven track record of success in corporate communications and media relations, with a minimum of 10 years of experience in a similar role. They should have excellent written and verbal communication skills, good balance of strategic thinking and execution, experience in stakeholder engagement, the ability to work proactively with learn-it-all and growth mindset. They should also have a deep understanding of the digital landscape and be able to identify and capitalize on opportunities to drive engagement with key audiences and work as an external communications advisor to the country leadership team. We are looking for someone who believes in experimenting with newer content and platform formats and has the ability to take risks. If you are a seasoned professional looking for an exciting opportunity to gain experience, grow and have real impact, we would love to hear from you. Responsibilities <ul><li>Communications strategy planning and executing</li><li>Media and influencer relations</li><li>Orchestration and agency management</li><li>Reputation management, managing issues and crisis communication.</li><li>As trusted advisor contribute to executive and employee communications</li><li>Create relevant, newsworthy stories about how Microsoft drives the transformation of core industries – by helping organizations of all sizes to become more innovative, sustainable and resilient; substantiate our storytelling with compelling customer success stories that put a strong emphasis on business outcomes and societal impact.</li><li>Establish and own the process of landing those stories across earned, owned and amplified media.</li><li>Serve as a corporate spokesperson, as needed; and ensure we have a strong bench of relevant and trained spokespeople.</li></ul> Qualifications <ul><li>Hold a Bachelor’s degree and have at least 10 years of experience in corporate communications and media relations </li><li>Media Relations experience - strong and active relationships with Singapore based journalists and influencers.</li><li>Ability to manage corporate and solution-focused communication and storytelling, develop compelling, concise, creative, and credible fact-based messaging and stories.</li><li>Strong interpersonal, written, and verbal communications skills. </li><li>Strategic thinking rooted in market knowledge and business acumen</li><li>Sound judgement and decision-making ability in complex and dynamic scenarios.</li><li>Ability to orchestrate diverse perspectives and stay calm under pressure.</li><li>Experience with issues management and crisis communication. </li><li>Great team player</li></ul> Preferred Qualifications<ul><li>Ability to engage and influence senior stakeholders and prioritize for the highest impact. </li><li>Thrives in fast-changing environment and can adapt plans accordingly</li><li>Growth mindset with proven track record for new, innovative approaches and smart risk taking </li><li>Experience with employee and executive communications</li></ul>#commsgroup This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Business Program Manager

2026-05-12

Singapore, Singapore, Singapore

3 days / week in-office

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. This role sits within the CE&S Chief of Staff Office, supporting the EVP & Chief Customer Experience Officer, and is part of the Communications & Culture team. The team leads strategy and delivery for executive and employee communications and organizational culture across CE&S, connecting employees to business priorities through globally scaled enablement networks and regionally relevant activation. We are seeking a Business Program Manager to lead regional execution for Asia, owning the regional operating model and translating enterprise-level priorities into scalable, high-impact culture activation. This role focuses on orchestrating execution across AI-enabled workflows and V-team structures to drive consistent delivery, employee engagement, and business outcomes across a complex and diverse region.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Regional Operating Model Ownership <ul><li>Support and drive execution of the Asia regional operating model for CE&S Culture </li><li>Drive alignment to FY27 priorities, ensuring consistent and scalable regional execution </li><li>Ensure execution is delivered through an AI-enabled, V-team-based model </li></ul>Regional Program Strategy & Execution <ul><li>Translate CE&S Culture strategy into Asia-specific execution plans aligned to regional business priorities, workforce needs, and cultural context </li><li>Design and manage end-of-the-end program workbacks, including milestones, deliverables, and ownership models </li><li>Ensure consistent delivery across markets while maintaining local relevance </li></ul>V-Team Leadership & Capability Building <ul><li>Lead and enable cross-functional, skills-based V-teams as the primary execution engine across the region </li><li>Establish and drive clarity on roles, responsibilities, and accountability across communications, events, finance, partnerships, and community functions </li><li>Build capability and consistency across V-teams to deliver scalable culture programs </li></ul>AI Enablement & Execution Oversight <ul><li>Leverage AI tools (e.g., Copilot) to scale program delivery, communications, reporting, and operations </li><li>Oversee AI-driven workflows to ensure quality, consistency, and alignment to CE&S standards </li><li>Manage escalation and exception handling where human judgment is required </li><li>Maintain a continuous learning mindset to integrate emerging technologies </li></ul>Rhythm of Business (RoB) & Operational Excellence <ul><li>Drive disciplined execution through established RoB cadences (monthly, quarterly) </li><li>Track progress against milestones, identify risks, and ensure stakeholder accountability </li><li>Maintain strong operational rigor across planning, execution, and reporting </li><li>Ensure activations drive measurable outcomes aligned to CE&S priorities </li></ul>Regional Stakeholder Alignment <ul><li>Build strong partnerships with Communications & Culture leadership and Asia stakeholders </li><li>Ensure activation offerings are high value, aligned, and connected to business strategy </li><li>Act as a key regional connector, translating global direction into clear execution guidance </li></ul>Data-Driven Insights & Executive Reporting <ul><li>Leverage Employee Signals and regional insights to identify trends, gaps, and opportunities </li><li>Translate insights into prioritization decisions and program improvements </li><li>Develop clear, executive-ready narratives on regional performance, outcomes, and opportunities </li></ul>Executive Engagement & Visit Coordination <ul><li>Coordinate executive engagements and visits across the Asia region </li><li>Align stakeholders on objectives, messaging, and employee experience outcomes </li><li>Ensure seamless execution of high-impact executive-facing moments </li></ul>Regional Capacity & Resource Prioritization <ul><li>Apply a tiered engagement model (e.g., high-touch vs. scaled support) across communities </li><li>Prioritize time, investment, and support based on impact and community needs </li><li>Balance consistency with regional flexibility </li></ul>Budget & Resource Management <ul><li>Own regional budget planning, forecasting, and tracking with a focus on accuracy </li><li>Ensure investments align to CE&S priorities and approved scope </li><li>Optimize resource allocation to maximize program impact </li></ul> Qualifications Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience.Preferred Qualifications:<ul><li>Delivering initiatives with defined timelines and measurable outcomes </li><li>Experience working in global, matrixed organizations with regional responsibilities </li><li>Proven ability to translate strategy into execution plans </li><li>Strong communication and stakeholder management skills; ability to influence without authority</li><li>Experience in Employee Experience, Culture, HR, or community-based programs</li><li>Experience managing V-teams or cross-functional contributors</li><li>Familiarity with AI tools and automation technologies (e.g., Copilot)</li><li>Demonstrated learning mindset and curiosity for emerging technologies</li><li>Experience supporting executive engagements or large-scale events</li><li>Strong presentation and storytelling skills, with the ability to distill complex information into clear, compelling narratives for regional and executive audiences </li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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