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220,000 employees empowering 8,000,000,000 people on the planet. To make every small business more productive and every large business more competitive. To make every government more responsive and expand access to education. To improve healthcare outcomes, create jobs and amplify human ingenuity.

When we empower every person and every organization on the planet to achieve more, we empower the world.

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Commercial Executive(12 Month Fixed Term Contract)

2026-03-09

Australia, New South Wales, Sydney +4 more

3 days / week in-office

<b>Overview</b><br><div><div>The<strong> Commercial Executive</strong> is a trusted advisor to ANZ enterprise customers, responsible for leading the design and execution of complex commercial strategies across large, multi‑year agreements. Partnering closely with Account Teams, customers, and internal stakeholders, the Commercial Executive ensures commercial solutions are <strong>compliant, profitable, and aligned to customer business outcomes</strong>, while navigating the regulatory, procurement, and market dynamics specific to Australia and New Zealand.</div></div><div> </div><div>This role is a 12 month Fixed Term contract only.</div><br><br><b>Responsibilities</b><br><h4>Deal Making</h4><ul><li>Leverage deep understanding of customer business needs and desired outcomes to achieve revenue goals using ethical selling methods.</li><li>Develop, model, and present pricing scenarios and commercial proposals.</li><li>Lead internal and external sales and management teams through complex commercial constructs, optimizing the level of investment and customization.</li><li>Optimize deal structures using both price and non‑price concessions.</li><li>Craft and execute close plans aligned to customer buying motions, renewals, and negotiations.</li><li>Align commercial and renewal language to customer understanding and decision‑making processes.</li></ul><div><h4>Negotiation</h4><ul><li>Define and lead negotiation strategies for complex commercial terms across licensing, contracts, and renewals.</li><li>Engage and influence senior stakeholders, including customer executives and procurement teams.</li><li>Ensure appropriate monetization of commercial solutions while balancing customer and Microsoft priorities.</li></ul><div><h4>Collaboration & Customer Partnership</h4><ul><li>Build trusted relationships with key customer stakeholders, partners, and Account Teams.</li><li>Act as a commercial thought partner to help customers achieve their business outcomes while delivering Microsoft revenue targets.</li><li>Serve as a trusted advisor on how licensing and contracting approaches should evolve to meet customer needs.</li><li>Provide structured feedback to corporate teams to help improve and simplify commercial and contractual constructs</li></ul><div><h4>Compliance & Governance</h4><ul><li>Ensure all deals comply with Microsoft policies, approval frameworks, and governance requirements.</li><li>Partner with legal, finance, and deal desk teams to ensure contracts accurately reflect the totality of the agreement and are properly approved and documented</li></ul></div></div></div><p> </p><br><br><b>Qualifications</b><br><div><h3><span style="font-size: 12pt;">Key Capabilities</span></h3><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">5+ years of seasoned negotiation and commercial strategy expertise.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Strategic thinking with strong execution discipline.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">High levels of customer empathy and executive presence.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to balance customer value, revenue growth, and risk management.</span></li></ul></div><h3><span style="font-size: 12pt;">Qualifications & Experience</span></h3><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor's Degree in Business Management, Information Technology, Law, Marketing, Finance, Communication, Education (or equivalent) or related field AND 5+ years sales and negotiation experience or related work or internship experience OR 7+ years sales and negotiation experience OR equivalent experience.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">5+ years of proven experience in complex enterprise deal making, commercial negotiations, and pricing strategy.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong understanding of enterprise licensing, contracting, and commercial constructs.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Comfortable operating in ambiguous environments and navigating sophisticated customer negotiations.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to communicate effectively across all organizational levels, including C‑suite and procurement teams.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated collaboration skills with cross‑functional sales, legal, finance, and operations teams.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong business judgment with a compliance‑first mindset.</span></li></ul><p><strong>Citizenship Verification:</strong> This position requires verification of Australian/New Zealand citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local Australian/New Zealand government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.</p><p><strong>Security Clearance Requirements:</strong> Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</p> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>

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Commercial Executive(12 Month Fixed Term Contract)

2026-03-05

Australia, New South Wales, Sydney +1 more

3 days / week in-office

<b>Overview</b><br><div><div>The<strong> Commercial Executive</strong> is a trusted advisor to ANZ enterprise customers, responsible for leading the design and execution of complex commercial strategies across large, multi‑year agreements. Partnering closely with Account Teams, customers, and internal stakeholders, the Commercial Executive ensures commercial solutions are <strong>compliant, profitable, and aligned to customer business outcomes</strong>, while navigating the regulatory, procurement, and market dynamics specific to Australia and New Zealand.</div></div><div> </div><div>This role is a 12 month Fixed Term contract only.</div><div> </div><br><br><b>Responsibilities</b><br><div><h4>Deal Making</h4><ul><li>Leverage deep understanding of customer business needs and desired outcomes to achieve revenue goals using ethical selling methods.</li><li>Develop, model, and present pricing scenarios and commercial proposals.</li><li>Lead internal and external sales and management teams through complex commercial constructs, optimizing the level of investment and customization.</li><li>Optimize deal structures using both price and non‑price concessions.</li><li>Craft and execute close plans aligned to customer buying motions, renewals, and negotiations.</li><li>Align commercial and renewal language to customer understanding and decision‑making processes.</li></ul><div><h4>Negotiation</h4><ul><li>Define and lead negotiation strategies for complex commercial terms across licensing, contracts, and renewals.</li><li>Engage and influence senior stakeholders, including customer executives and procurement teams.</li><li>Ensure appropriate monetization of commercial solutions while balancing customer and Microsoft priorities.</li></ul><div><h4>Collaboration & Customer Partnership</h4><ul><li>Build trusted relationships with key customer stakeholders, partners, and Account Teams.</li><li>Act as a commercial thought partner to help customers achieve their business outcomes while delivering Microsoft revenue targets.</li><li>Serve as a trusted advisor on how licensing and contracting approaches should evolve to meet customer needs.</li><li>Provide structured feedback to corporate teams to help improve and simplify commercial and contractual constructs</li></ul><div><h4>Compliance & Governance</h4><ul><li>Ensure all deals comply with Microsoft policies, approval frameworks, and governance requirements.</li><li>Partner with legal, finance, and deal desk teams to ensure contracts accurately reflect the totality of the agreement and are properly approved and documented</li></ul></div></div></div></div><br><br><b>Qualifications</b><br><div><div><h3>Key Capabilities</h3><ul><li>5+ years of seasoned negotiation and commercial strategy expertise.</li><li>Strategic thinking with strong execution discipline.</li><li>High levels of customer empathy and executive presence.</li><li>Ability to balance customer value, revenue growth, and risk management.</li></ul></div><h3>Qualifications & Experience</h3><ul><li><span data-teams="true">Bachelor's Degree in Business Management, Information Technology, Law, Marketing, Finance, Communication, Education (or equivalent) or related field AND 5+ years sales and negotiation experience or related work or internship experience OR 7+ years sales and negotiation experience OR equivalent experience.</span></li><li>5+ years of proven experience in complex enterprise deal making, commercial negotiations, and pricing strategy.</li><li>Strong understanding of enterprise licensing, contracting, and commercial constructs.</li><li>Comfortable operating in ambiguous environments and navigating sophisticated customer negotiations.</li><li>Ability to communicate effectively across all organizational levels, including C‑suite and procurement teams.</li><li>Demonstrated collaboration skills with cross‑functional sales, legal, finance, and operations teams.</li><li>Strong business judgment with a compliance‑first mindset.</li></ul></div> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>

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Cloud Solution Architect - Azure Infrastructure - Mission Critical

2026-03-10

Australia, New South Wales, Sydney +2 more

3 days / week in-office

<b>Overview</b><br><p>With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.</p><p> </p><p>The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.</p><p><br>Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.</p><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><ul><li>Own delivery of Support Mission Critical Services for customers’ most critical workloads, driving a seamless, high‑quality experience across CSU, CSS, Engineering, and partner teams</li><li>Lead Proactive Resiliency for assigned workloads, improving reliability, security, supportability, and observability at scale</li><li>Drive customer onboarding and readiness, including Consolidated Assessment Week and execution of workload‑specific improvement and success plans</li><li>Own Accelerated Incident Resolution, ensuring visibility into critical incidents and that RCAs and learnings translate into durable resilience improvements</li><li>Partner with customers and internal teams to enable strong monitoring and observability, increasing customer self‑sufficiency and operational maturity</li><li>Provide cross‑team leadership with CSAMs and internal stakeholders, clarifying ownership, managing escalations, and maintaining alignment throughout the contract lifecycle</li></ul><br><br><b>Qualifications</b><br><p><strong>Required Minimum Qualifications</strong></p><ul><li>Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Proven experience in Cloud Solutions Architecture or Mission Critical Support for enterprise customers.</li></ul><p><strong>Technical Expertise</strong></p><ul><li>Deep knowledge of Azure infrastructure services (Compute, Storage, Networking), Container services (such as Azure Kubernetes Service) and Platform-as-a-Service (PaaS) offerings.<br><br></li><li>Strong troubleshooting skills across distributed systems and mission-critical workloads.<br><br></li><li>Familiarity with performance optimization, high availability, and disaster recovery strategies.</li></ul><p><br><strong>Customer Engagement</strong></p><ul><li>Demonstrated ability to manage high-severity incidents and provide rapid mitigation strategies.</li><li>Experience working with financial services customers or other highly regulated industries</li></ul><p> </p><p><strong>Communication & Collaboration</strong></p><ul><li>Excellent verbal and written communication skills for executive-level updates and technical deep dives.</li><li>Ability to collaborate across engineering, product groups, and global support teams.</li></ul><p><br><strong>These differentiate top candidates and reflect the complexity of our engagements:<br>Advanced Technical Skills</strong></p><ul><li>Expertise in virtualization, VM performance tuning, and cache optimization.</li><li>Knowledge of observability tools, telemetry, and proactive monitoring solutions.</li><li>Site reliability / operational troubleshooting experience for large infrastructure as a service or infrastructure environments.</li></ul><p><strong>Industry Experience</strong></p><ul><li>Prior experience supporting large-scale financial platforms (e.g., trading systems, risk management platforms).</li><li>Familiarity with regulatory compliance and data security standards in financial services.</li></ul><p> </p><p><strong>Leadership & Influence</strong></p><ul><li>Ability to lead operational reviews, drive post-incident analysis, and influence engineering roadmaps.</li><li>Experience in stakeholder management across global time zones.</li></ul><p><br><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Solutions Architect Expert.</li><li>ITIL or similar certification for service management.</li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>

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