Microsoft Careers Stage

Digital Solution Area Specialist

2026-01-07

Australia, New South Wales, Sydney

3 days / week in-office

<b>Overview</b><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><ul><li>You collaborate with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell products, solutions, and services, applying the orchestration model to support deal closure. You research competitor products, solutions, and/or services and collaborate with the "compete" global black belts (GBBs) to implement strategies to position Microsoft against competitors in customer communication. You manage and/or orchestrate sales and delivery success through the account team and pursuit team, participating in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.</li><li>You collaborate with the extended sales team, partners, and marketing to conduct business analysis to pursue high-potential customers and develop a target list of potential business. Lastly, you manage the end-to-end business of the assigned territory, ensuring success in sales and delivery.</li></ul><br><br><b>Qualifications</b><br><p><strong>Required/Minimum Qualifications (RQs/MQs)</strong></p><ul><li>Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience</li><li style="list-style: none;"><ul style="list-style-type: circle;"><li>OR 4+ years of technology-related sales or account management experience.</li></ul></li></ul><p> </p><p><strong>Additional or Preferred Qualifications (PQs)</strong></p><ul><li>Bachelor's Degree in Information Technology, Business Administration,<ul style="list-style-type: circle;"><li>OR related field AND 4+ years of technology-related sales</li><li>OR account management experience</li><li>OR 5+ years of technology-related sales</li><li>OR account management experience.</li></ul></li><li>2+ years of solution sales or consulting services sales experience</li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>

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Data Center Technician

2026-01-07

Australia, New South Wales, Sydney

Fully on-site

<b>Overview</b><br><div>As a Microsoft Data Center Technician (DCT), you will be part of our Sydney based team for staging, set up and performing hardware deployments. In addition, you will also conduct troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures (SOP). This early career opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills whilst providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.</div><div> </div><div> </div><div>Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.</div><div> </div><div>Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.</div><div> </div><div> </div><div>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </div><br><br><b>Responsibilities</b><br><p><strong> Responsibilities include:</strong></p><ul><li>Perform diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.</li><li>Perform post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).</li><li>Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.</li><li>Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.</li><li>Assist and provides guidance to other technicians to complete challenging or complex tasks.</li><li>Complete required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.</li><li>Contribute to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.</li><li>Take pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.</li><li>Embody our <a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fus%2Fen%2Fculture&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867872556%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QnmEU%2BvawaPM5eEUL1FxWPmhizgKnDLFj6dlUTOWRB0%3D&reserved=0">culture</a> and <a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fabout%2Fcorporate-values&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867882502%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p3lkWaIXzH3t9t1hS9bOfKhtDFWPj6gi8zZU94LWRso%3D&reserved=0">values</a><span style="text-decoration: underline;">.</span></li></ul><br><br><b>Qualifications</b><br><p><strong><span style="text-decoration: underline;">Required Qualifications</span></strong><strong>:</strong></p><ul><li><div><ul><li style="list-style-type: none;">High School Diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) industry work experience supporting IT equipment or related technology.</li><li style="list-style-type: none;">Ability to work shifts, including shift assignments during non-standard business hours that may include evening, night-time, weekends, and/or public holidays.</li></ul><div> </div><div> </div><div><strong>Background Check Requirements: </strong></div><div>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: </div><div> </div><ul><li style="list-style-type: none;">Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li><li style="list-style-type: none;"><strong>Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements and evidence of a current Australian Passport.</strong></li><li style="list-style-type: none;">NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.</li></ul><div> </div><div> </div><div>Whilst not required, we also look for the following <strong><em>Preferred Qualifications:</em></strong></div><ul><li style="list-style-type: none;">2+ years' industry work experience supporting IT equipment or related technology.</li><li style="list-style-type: none;">Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).</li></ul><div> </div><div> </div><div>Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div><div> </div></div><div> </div></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>

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Customer Success Finance Manager

2026-01-07

Australia, New South Wales, Sydney

3 days / week in-office

<b>Overview</b><br><p><span style="font-size: 12.0pt; line-height: 107%; font-family: arial, helvetica, sans-serif;">The key responsibility of Customer Success Finance Manager is to drive Area Revenue growth for Unified/Support Business leveraging market insights, propensity models and partnering closely with Business on landing Corp strategy into actionable plans. In addition closely focus on MACC to ACR process with business partners.</span></p><p style="margin: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: black;">  </span><span style="font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;"> </span></p><br><br><b>Responsibilities</b><br><p style="line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Drive Azure consumption growth strategy with Customer Success organization, Support focus areas, such as Unified, Commercial attach and whitespace opportunities</span></p><ul><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Deep insights on Commit to Complete & pipe Generation by CSAMs</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Drive insights on consumption (MACC/ACR, usage), optimization/churn analysis and support account-level action plans on consumption</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with Segments to drive conversations on Cloud Consumption, Deal Economics</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Drive productivity insights for CSU resources including Capacity Utilization for meeting customer obligations</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead Azure Committed Pipe Forecast assumptions and Support Budget and Forecast</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Usage Insights across SAs - MW including Co Pilot , Security Co Pilot Biz Apps and AOAI</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support revenue - ensure right sizing & drive enhanced Solutions by SA to drive AOAI/Copilot; UCR target and insights - Drive Unified Yield</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead ECIF yield insights to drive profitable Azure growth for the business- Track and Review ACR progress</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support Simplification on Budget & Forecast centralization & field reporting standardization</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support business partners on Compliance matters</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Key metrics: Azure Committed Pipe $ and close velocity, Support, Cost of Consumption %, Discount</span></li></ul><p style="line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Critical Indicators of Success</span></p><ul><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">CSU productivity metrics, particularly as it relates to consumption/cost of consumption</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">ECIF Yield reviews and progress</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Consumption (ACR, Teams MAU, D365 MAU, Co pilot)</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Digital Transformation Deal Economics, partnering with Segment Fin Mgrs</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support commercial attach </span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Azure Committed pipe and Support Forecast Accuracy</span></li><li style="line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; line-height: 107%; font-family: arial, helvetica, sans-serif;">Compliance Excellence – PRM, Deal reviews, Rev Rec</span></li></ul><br><br><b>Qualifications</b><br><p style="margin: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt;"><strong><span style="color: black;">Required Qualifications</span></strong></span></p><ul><li style="margin: 0.0in 0.0in 0.0in 0.0px; font-size: 12.0pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years experience in financial analysis, accounting, controllership or finance, or related field</span><ul style="list-style-type: circle; margin-top: 0.0in; margin-bottom: 0.0in;"><li style="margin: 0.0in 0.0in 0.0in 0.0px; font-size: 12.0pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field</span></li><li style="margin: 0.0in 0.0in 0.0in 0.0px; font-size: 12.0pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;">OR equivalent experience</span></li></ul></li><li style="line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt;">Experience in Multinationals with multi-product/multi-segment finance roles.</span></li><li style="line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt;">Analytical mindset and passion for process excellence.</span></li><li style="line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt;">Demonstration of people leadership and business partnering capabilities </span></li><li style="line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt;">Fluent in English. </span></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>

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