Required Qualifications:

Bachelors’ Degree
Prior Experience in a customer focused role/Sales/Consulting
12+ years proven, complex project/program management experience
Strong executive presence, particularly in dealing with customer-facing situations and proven experience of interacting with senior leads (CxO’s, VP’s, etc.)

Preferred Qualifications:

Cloud Services, Commerce and Support experience
Excellent communication, interpersonal skills, and ability to influence others without direct authority, including the ability to provide clear, constructive feedback to team members
Experience coordinating with many groups to successfully implement customer and partner impacting changes
Experience driving consistency in process to align to defined policies and procedures to meet performance expectations for consistency, accuracy, and timeliness of delivery.

Data Driven – Proven experience in understanding, analyzing and prioritizing actions based on data
Strong core project management skills (scheduling, issue identification/resolution, risk mitigation, dependency management)
Seize opportunities by having a passion for the customer and drive for value creation
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and to the organization
Relationship building skills, maturity, high degree of self-confidence

Customer Obsessed
Strong multi-tasking aptitude to manage multiple issues/projects in a fast-paced environment.
Strong cross-group communication, collaboration, negotiation, and leadership skills
Highly organized, with great attention to ensure required details are not overlooked
Results and action oriented – making sure the job gets done on time

Proficient in a second language apart from English.
BS / BA degree

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.