Microsoft Careers Stage

Senior Business Planner

2025-12-04

United States, Georgia, Atlanta +3 more

3 days / week in-office

Overview Microsoft’s Business Planning organization directs our commercial portfolio’s pricing, packaging, licensing, channel, and monetization strategies. Few organizations exist that have such a direct impact on how Microsoft goes to market, which reverberates across the entire industry. Within Business Planning, the New Commerce and Commercial Strategy organization works across Cloud & AI Platforms, AI Business Solutions (M365) and Security driving cross-cloud monetization strategies for how and where customers buy. This includes defining the strategy for Microsoft’s commerce experiences, channel business models, product licensing and use rights, and support as well as driving growth through audience specific offers and experiences. We are seeking a Senior Business Planner to join this exciting team!As a Senior Business Planner in the New Commerce and Commercial Strategy organization, you will have the opportunity to influence and enable the strategic initiatives that drive company performance through delivering innovative business models, increased competitiveness and enhanced customer and partner experience. You will partner closely with stakeholders across engineering, legal, finance, operations, marketing, and field sales to formulate strategy recommendations and drive alignment.This position will support the evolution of our Azure and consumptive business models in our partner-led go-to-markets for our mid-market customer business, which is a potential $700b+ global TAM. Our team is responsible for the north star vision and in-market execution of our modern partner go-to-market (GTM) strategy. Our team’s vision is to build and modernize our partner programs to provide world-class experiences for our mid-market customers.You’ll have the opportunity to join a collaborative and inclusive team focused on creating positive customer and partner outcomes while championing creativity, diverse perspective, and ensuring clear roles and responsibilities and accountability. As a Senior Business Planner at Microsoft you will have opportunities to develop your career by developing an expertise in translating Microsoft’s vision into value for customers, partners, and shareholders, forging effective cross-functional relationships, taking on progressively broader responsibilities, and establishing yourself as a trusted strategic advisor. You can expect to have support for your work and professional development, and encouragement to bring your authentic self to work.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities <ul><li>Influence and execute robust business cases and strategies for the future go-to-market of our Azure and consumptive business models in our modernized partner programs.</li><li>Build business cases on specific topics to influence investment decisions, roadmaps, go-to-market strategy, and/or customer and partner experiences.</li><li>Drive cross-functional alignment on business vision and priorities, translating the strategy into requirements.</li><li>Conduct research to gain new perspectives and validate business cases.</li><li>Influence and execute the approach to bring a strategy to life through roadmap and change management planning, and developing content that synthesizes details into an effective story that can be used across the organization.</li><li>Be a strategic thinker, leveraging the ability to learn to understand and connect complex business models quickly.</li><li>Taking a structured and analytical approach to problem-solving with the ability to utilize data.</li><li>Engage with cross-functional stakeholders to gain credibility and partnership quickly.</li><li>Leverage compelling storytelling skills to present to and influence.</li><li>Embody our <a href="https://careers.microsoft.com/v2/global/en/culture" target="_blank" rel="noopener">culture</a>  and <a href="https://www.microsoft.com/en-us/about" target="_blank" rel="noopener">values</a>. </li></ul> Qualifications Required/Minimum Qualifications:<ul><li>5+ years of product management, strategy consulting, finance, business/corporate development, or related experience OR equivalent experience.</li><li>2+ years' experience in the cloud computing or technology industry, and/or the partner channel.</li></ul>Additional/Preferred Qualifications:<ul><li>8+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field.</li><li style="line-height: 115%; margin: 0.0in 0.0in 8.0pt 0.0px; font-size: 11.0pt; font-family: Aptos, sans-serif;">OR 6+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Master's Degree in Business Administration (MBA), or related fieldOR equivalent experience.</li><li style="line-height: 115%; margin: 0.0in 0.0in 8.0pt 0.0px; font-size: 11.0pt; font-family: Aptos, sans-serif;">Experience working with Microsoft commercial licensing and/or hosting programs (e.g., CSP, SPLA) and/or server products (e.g., SQL/WS) a plus.</li><li style="line-height: 115%; margin: 0.0in 0.0in 8.0pt 0.0px; font-size: 11.0pt; font-family: Aptos, sans-serif;">Strategic thinking and the ability to understand and connect complex business models.</li><li style="line-height: 115%; margin: 0.0in 0.0in 8.0pt 0.0px; font-size: 11.0pt; font-family: Aptos, sans-serif;">Structured and analytical approach to problem-solving with the ability to utilize data.</li><li style="line-height: 115%; margin: 0.0in 0.0in 8.0pt 0.0px; font-size: 11.0pt; font-family: Aptos, sans-serif;">Track record of engaging with cross-functional stakeholders to gain credibility and partnership quickly.</li><li style="line-height: 115%; margin: 0.0in 0.0in 8.0pt 0.0px; font-size: 11.0pt; font-family: Aptos, sans-serif;">Compelling storytelling skills with executive presence and ability to influence at senior levels.</li></ul> Business Planning IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: <a href='https://careers.microsoft.com/us/en/us-corporate-pay'>https://careers.microsoft.com/us/en/us-corporate-pay</a> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Senior Program Manager- AI Forward Deployed Engineer

2025-12-03

United States, Georgia, Atlanta +4 more

3 days / week in-office

Overview <div dir="ltr">Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.  The Customer and Partner Ecosystem (CAPE) group is a rapidly growing organization that is responsible for the Copilot Studio, M365 Copilot and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. Microsoft Power Platform is a low-code platform that allows users to rapidly build customized end-to-end business solutions. Microsoft Copilot Studio is a graphical, low-code tool for building agents and agent flows. To help our largest, most strategic customers unlock real business value with these tools, we have a Forward Deployed Engineering (FDE) team. We are looking for a Senior Program Manager- AI Forward Deployed Engineer to join our team. In this role, you will engage deeply with one strategic customer at a time, embedding for multiple weeks to co-design and co-develop their first production-ready Copilot Studio agents—be it conversational agents, autonomous agents, or M365 Copilot agents. Your mission: ensure successful adoption and fast-track value realization during the initial implementation phase. You will operate at the intersection of delivery and product, working with customers to design agent flows, integrate Azure services and enterprise systems, and build real-world solutions using the full extensibility of the Microsoft stack. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div> Responsibilities <div dir="ltr"><ul><li>Embed deeply with one customer at a time to design and deliver production-ready agents using Copilot Studio, Power Platform, Microsoft 365 Copilot, and Azure services. </li></ul> <ul><li>Own end-to-end delivery: from scoping and prototyping to production deployment—building full-stack agentic solutions that integrate securely with enterprise systems and APIs. </li></ul> <ul><li>Collaborate closely with customer stakeholders (from execs to developers), Microsoft field teams, and product engineering to ensure successful adoption and unblock complex scenarios. </li></ul> <ul><li>Surface field insights to influence the Copilot Studio product roadmap—articulating blockers, patterns, and needs from real-world deployments. </li></ul> <ul><li>Operate hands-on with extensibility patterns, connectors, Azure integration, and conversational orchestration—doing whatever it takes to ship value. </li></ul> <ul><li>Contribute to scale: codify best practices, publish internal playbooks, and share reusable patterns to help the FDE function grow and evolve.  </li></ul></div> Qualifications Required Qualifications: <ul><li>Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development<ul><li>OR equivalent experience.</li></ul></li></ul> Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:<ul type="disc"><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul> Preferred Qualifications: <ul><li>Technical Sales Acumen: Experience presenting the value of technology solutions and architectures through customer presentations, design sessions, POCs accelerating technical wins, with an understanding of enterprise sales is a big plus. </li><li>Develop and maintain technical expertise: An FDE should stay up to date with the latest developments and advancements in Generative and Agentic AI space including new tech, competitors, and internal product and services offerings.    </li><li>Experience in leading complex deployments of Generative AI/traditional ML solutions.  </li></ul> #Copilot#CopilotAgents#LLM#BICJobs Customer Experience Program Mgmt IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: <a href='https://careers.microsoft.com/us/en/us-corporate-pay'>https://careers.microsoft.com/us/en/us-corporate-pay</a> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Critical Environment Technician Manager

2025-12-03

United States, Georgia, Atlanta +2 more

Fully on-site

Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Technician Manager. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities People Management <ul><li>Managers deliver success through empowerment and accountability by modeling, coaching, and caring.</li><li>Model - Live our culture; Embody our values; Practice our leadership principles.</li><li>Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.</li><li>Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.</li></ul>Equipment and Systems Operations<ul><li>Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently.</li><li>Oversee and coach team with the inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions to develop and analyze trends.</li><li>Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and is able to identify all alarms.</li><li>Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders.</li><li>Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs.</li><li>Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents.</li><li>Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition.</li></ul>Equipment and Systems Maintenance<ul><li>Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.</li><li>Serve as a subject matter expert for one type of equipment and oversee everyday tasks and troubleshooting within their area of expertise</li><li>Have a hands-on understanding of how equipment works within disciplines they have been trained and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s).</li><li>Provide and/or assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site for all severity leveled procedures. Coordinate and schedule supplier/vendor on-site activities and recognizes circumstances when to stop supplier work to address potential and/or identified concerns.</li><li>Take part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, federal/local legislation, and municipal codes.</li><li>Advises other colleagues on inspection and supervision issues.</li><li>Provides consultation to lower-level colleagues in troubleshooting systems and problems</li></ul>Critical Environment Culture<ul><li>Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.</li><li>Proactively ensures safety and security requirements are followed and met for the work of themselves and others.</li><li>Maintain safe working conditions and escalate immediately when unsafe working conditions are observed.</li><li>Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives.</li><li>Participates in required meetings, trainings, and necessary handoffs.</li></ul>Other<ul><li>Embody our <a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fus%2Fen%2Fculture&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867872556%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QnmEU%2BvawaPM5eEUL1FxWPmhizgKnDLFj6dlUTOWRB0%3D&reserved=0" target="_blank" rel="noopener">culture</a> and <a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fabout%2Fcorporate-values&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867882502%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p3lkWaIXzH3t9t1hS9bOfKhtDFWPj6gi8zZU94LWRso%3D&reserved=0" target="_blank" rel="noopener">values</a></li></ul> Qualifications Required Qualifications:<ul><li>High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)<ul><li>OR equivalent experience.</li></ul></li><li>1+ year(s) people management experience.</li></ul> Other Requirements:Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:<ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul> Preferred Qualifications:<ul><li>Must have ability to work 12 hours shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.</li><li>High School Diploma, GED, or equivalent AND 6+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)<ul><li>OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)</li><li>OR equivalent experience.</li></ul></li><li>1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.</li></ul> Critical Environment Ops M3 - The typical base pay range for this role across the U.S. is USD $75,400 - $167,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,800 - $185,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: <a href='https://careers.microsoft.com/us/en/us-corporate-pay'>https://careers.microsoft.com/us/en/us-corporate-pay</a> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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