Microsoft Careers Stage

Cloud Solution Architect--Cloud & AI Infra

2025-12-19

China, Beijing, Beijing +3 more

3 days / week in-office

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. We are looking for a Cloud Solution Architect (CSA) to help customers bring their AI-powered applications to production scale on Azure. In this customer-facing role, you’ll lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure AI, App Services, GitHub, and data platforms. As part of the Cloud + AI Apps team, you will deliver engagements leveraging existing Repeatable IP and execution engines with accountability for delivery excellence, consumption growth, and successful deployment for the customer. You will ensure production readiness of mission-critical workloads and contribute to reusable IP that scales impact. You’ll be certified in priority workloads like Azure AI Foundry, AKS, Cosmos DB, and GitHub, and collaborate with customer executives, developers, and engineers to turn innovation into real-world outcomes. Responsibilities <ul type="disc"><li>You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers.</li><li>You will provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.</li><li>You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations</li><li>You will develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Azure Infrastructure services required to operate AI solutions at scale, inclusive of value proposition and how they get value from their investment in the Microsoft technology.</li><li>You will run Architectural Design Sessions to build plan for implementing solution –governing design in line with customer business goals and their technical environment as you use CAF Landing Zones to rapidly enable migrations, help build customer resiliency in priority areas including Networking, Zonal/multi-region and Security and prepare our customers for AI Innovation.</li><li>You will identify resolutions to issues blocking go-live of customer success projects by leveraging Azure Infrastructure technical subject matter expertise and lead technical conversations with customers to drive value from their Microsoft investments and deliver all work according to MS best practices and policies.</li><li>You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey.</li></ul> Qualifications Required:<ul type="disc"><li>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting<ul type="disc"><li>OR equivalent experience</li></ul></li></ul>Preferred:<ul type="disc"><li>4+ years of professional experience in AI development and applied research.</li><li>Strong knowledge of Transformer architectures, Generative AI (GenAI), and Agentic AI.</li><li>Hands-on experience with Retrieval-Augmented Generation (RAG) and agent-based AI applications.</li><li>Proficiency in programming with Python and Java.</li><li>Familiarity with containerization (Docker), and cloud-native environments.</li><li>Proven ability to design, develop, and deploy production-grade AI solutions.</li><li>Strong collaboration and communication skills, with experience working in cross-functional teams.</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Partner Solution Sales

2025-12-18

China, Beijing, Beijing

2 days / week in-office

Overview In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. The Small and Medium Business (SMB) segment within SMC is at the leading edge of growth and transformation. It’s a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience. As the SMB Seller, you will be accountable to the Security Solution Area business goals of Microsoft’s SMB business and be the SMB customer advocate across the organization. This requires continuous innovation and evolution of our solution sales execution strategy, while remaining centered on the customer. Responsibilities <ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">SMB SME – Drives alignment on SMB Security solution play execution plans across relevant sales engines, defines plan priorities and key performance indicators (KPIs), and provides coaching and guidance on plan details for small and medium business (SMB) stakeholders. Drives rhythm of business (ROB), and a governance model for evaluating progress on plan execution, identifying gaps in plan execution, and taking corrective action as needed. <ul style="list-style-type: circle; margin-top: 0cm; margin-bottom: 0cm;"><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Customer SME: including participating in customer events, and delivery of customer webinars.</li><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Partner: Deep understanding of key Security partner programs such as Surestep, Qualified Referral Program, Accelerated Growth Incentives, etc.</li></ul></li><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Sales Performance - Manage SMB segment revenue growth and new net customer acquisition within local markets. Prioritize SMB-relevant campaigns & offerings to drive customer acquisition & growth. Develop strategies for securing Modern Work customers through activation of cloud solution provider (CSP) channel within the local SMB market. Share SMB customer insights and recommendations to shape programs that drive customer acquisition. <ul style="list-style-type: circle; margin-top: 0cm; margin-bottom: 0cm;"><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Revenue, Customer Adds, Net paid seat adds & other SMB priority metrics accountability.</li></ul></li><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Sales Execution- Facilitates collaboration across the business to identify needs for additional capacity or capabilities, coordinate efforts to build upon them as needed, and identify potential partners to help achieve revenue, customer acquisition and consumption targets and drive business transformation. Including ROB and orchestration of v-team across organizations.<ul style="list-style-type: circle; margin-top: 0cm; margin-bottom: 0cm;"><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Partner (SureStep; QRP; Channel Incentives & Offers)</li><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Vendor tele (Local capacity & Training)</li><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Strategic partnerships (Identify, Recruit and Manage)</li></ul></li><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Deal execution - Where appropriate, supports the realization of deals that are complex, represent significant market share, and/or penetrate competitor's market share by working directly with key stakeholders (ex. via Channel Sales, Swarm).</li><li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Customer Insights and Satisfaction - Ensure continuity in the execution of customer or partner programs and maintains an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement and suggest amendment to improve satisfaction. Deep understanding of Cloud Ascent.</li></ul> Qualifications <ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND 6+ years relevant Sales or Marketing experience with Information Technology products and/or services<ul style="list-style-type: circle; margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">OR equivalent experience. </li><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">A self-starter with a track record of consistently meeting or exceeding sales targets</li></ul></li><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Demonstrable sales hygiene & deal excellence discipline, using sales methods, processes and tools<ul style="list-style-type: circle; margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Capacity to learn and retain knowledge about individual products and business solutions quickly and accurately</li><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Strong interpersonal skill, excellent oral, written, and verbal communication skills</li></ul></li><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Desire to work in a competitive environment where growth potential is driven by one’s abilities and attitude<ul style="list-style-type: circle; margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Solid Time Management Skills with an ability to work independently with a high level of integrity</li></ul></li><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Leading, partnering and orchestrating with virtual teams of experts <ul style="list-style-type: circle; margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Skill to breakdown complex information with the ability to thrive in an ambiguous, fast based environment</li></ul></li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Principal Applied Scientist

2025-12-18

China, Beijing, Beijing +1 more

Fully on-site

Overview We’re building the next-generation Grounding Service that powers the latest AI applications—chat assistants, copilots, and autonomous agents—with factual, cited, and trustworthy responses. Our platform stitches together retrieval, reasoning, and real-time data so that large language models stay anchored to enterprise knowledge, the public web, and proprietary tools.We’re looking for a Principal Applied Scientist to lead end-to-end science for grounding: inventing retrieval and attribution methods, defining factuality/faithfulness metrics, and shipping production models and APIs that scale to billions of queries. You’ll partner closely with engineering, product, research, and customers to deliver fast, reliable, and explainable answers with source citations across a diverse set of domains and modalities.As a team, we value curiosity, pragmatic rigor, and inclusive collaboration. We believe great systems emerge when scientists and engineers co-design metrics, models, and infrastructure—and when we obsess over customer impact, privacy, and safety.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction. Responsibilities <ul type="disc"><li>Owns the science roadmap for grounding—including retrieval, re-ranking, attribution, and reasoning—driving initiatives from problem framing to production impact. Designs and evolves state-of-the-art retrieval and RAG orchestration across documents, tables, code, and images.</li><li>Builds citation and provenance systems (e.g., passage highlighting, quote-level alignment, confidence scoring) to reduce hallucinations and increase user trust. Leads experimentation and evaluation using A/B testing, interleaving, NDCG, MRR, precision/recall, and calibration curves to guide measurable trade-offs.</li><li>Advances tool-augmented grounding through schema-aware retrieval, function calling, knowledge graph joins, and real-time connectors to databases, cloud object stores, search indexes, and the web. Partners with platform engineering to productionize models with scalable inference, embedding services, feature stores, caching, and privacy-compliant multi-tenant systems.</li><li>Nurtures collaborative relationships with product and business leaders across Microsoft, influencing strategic decisions and driving business impact through technology. Authors white papers, contributes to internal tools and services, and may publish research to generate intellectual property.</li><li>Bridges the gap between researchers (e.g., Microsoft Research) and development teams, applying long-term research to solve immediate product needs. Leads high-stakes negotiations to ensure cutting-edge technologies are applied practically and effectively.</li><li>Identifies and solves significant business problems using novel, scalable, and data-driven solutions. Shapes the direction of Microsoft and the broader industry through pioneering product and tooling work.</li><li>Mentors applied scientists and data scientists, establishing best practices in experimentation, error analysis, and incident review. Collaborates cross-functionally with PMs, research, infrastructure, and security teams to align on milestones, SLAs, and safety protocols.</li><li>Communicates clearly through design documentation, progress updates, and presentations to executives and customers. Contributes to ethics and privacy policies, identifies bias in product development, and proposes mitigation strategies.</li></ul> Qualifications Required Qualifications:<ul><li>Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)<ul style="list-style-type: circle;"><li>OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics, predictive analytics, research)</li><li>OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)</li><li>OR equivalent experience.</li></ul></li><li>Minimum of 4 years of hands-on experience designing and building search, retrieval, or ranking systems.</li><li>Proven track record of shipping LLM-powered or Retrieval-Augmented Generation (RAG) systems into production environments.</li><li>Solid coding skills and solid foundation in machine learning, with the ability to implement and optimize models effectively.</li><li>Demonstrated ability to lead through ambiguity, make principled trade-offs, and deliver measurable impact in cross-functional, fast-paced settings.</li></ul>Preferred Qualifications:<ul><li>Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 9+ years related experience (e.g., statistics, predictive analytics, research)<ul style="list-style-type: circle;"><li>OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)</li><li>OR equivalent experience.</li></ul></li><li>Demonstrated expertise in information retrieval, with publications in top-tier conferences or journals such as NeurIPS, ICML, ICLR, SIGIR, or ACL.</li><li>Hands-on experience in large language model (LLM) development, including pretraining, supervised fine-tuning (SFT), and reinforcement learning (RL).</li><li>Proven track record in optimizing LLM inference, or active contributions to open-source frameworks like vLLM, SGLang, or related projects.</li></ul> #MicrosoftAI This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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