Mumbai

Situated on the west coast of India, Mumbai is at the center of all things finance, culinary, and entertainment, and is known to be the birthplace of Indian cinema. The Microsoft office, minutes away from the University of Mumbai, is surrounded by restaurants and beaches, and offers career opportunities in sales and marketing. Mumbai hosts a deep, natural harbor, and its marine imagery is used as a visual representation throughout Microsoft's office. The oceanic themes and naming conventions appear in recreation and break-out zones, conference and boardrooms, cafes, and open workspaces.

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220,000 employees empowering 8,000,000,000 people on the planet. To make every small business more productive and every large business more competitive. To make every government more responsive and expand access to education. To improve healthcare outcomes, create jobs and amplify human ingenuity.

When we empower every person and every organization on the planet to achieve more, we empower the world.

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Sales Director - BFSI

2026-04-01

India, Maharashtra, Mumbai

4 days / week in-office

Overview Microsoft’s Enterprise Account Team focuses on empowering customers on their AI journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft. As an Enterprise Commercial Leader and senior member of the area leadership team, you will build and accelerate the momentum of AI transformation for enterprise customers and partners, as well as for Microsoft and deliver on short-term and long-term financial goals and responsibilities. As a senior leader and sales coach, you will be fluent in sales-leadership practices and lead with vision, simplicity, and execution on a determined strategy. Collaborate with key leaders/stakeholders across the organization to build a sustainable growth engine that is cohesive, resilient, and optimized. Drive joint, continuous business planning and alignment with internal and external audiences. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities <ul><li>You will exceed Revenue, Consumption, Usage and Customer Satisfaction goals. Demonstrate C-Suite engagement in accelerating customers’ AI Transformation, driving a significant increase in deal size through industry knowledge.</li><li>Build momentum on large deals providing leadership around new business creation and logo wins. Lead the transformation of our sales teams through frictionless cross-team orchestration, delivering value and satisfaction for enterprise customers as One Microsoft.</li><li>Execute the industry go to market adapting to maturity of area and market. Leverage competitive market insights to successfully deliver industry solutions into market. </li><li>Deep Industry Credibility and Customer, Partner and Market Thought Leadership, you will demonstrate a deep understanding of the industry, customer outcomes and in delivering value.</li><li>You will lead as an extension of the global Industry team, contributing to the industry strategy, leveraging market and customer insights. Serve as the trusted advisor and spokesperson in the industry, representing Microsoft in trade, regulatory and policy environments opening doors and removing barriers.</li><li>Motivate teams to enable business and technical outcomes, modeling partner advocacy and sponsorship to drive scale through co-selling. </li><li>In conjunction with sales managers you will commit to attracting, leading, developing and retaining a diverse and inclusive sales organization that is motivated and agile. Foster a collaborative, inspirational coaching culture that empowers the team to deliver and continuously learn.</li></ul> Qualifications Required Qualifications (RQs) <ul><li>Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 8+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations<ul style="list-style-type: circle;"><li>OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 7+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organization</li><li>OR equivalent experience</li></ul></li><li>3+ years direct/formal, indirect/informal, and/or project team people management experience</li></ul>Preferred Qualifications (PQs) <ul><li>Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 13+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations<ul style="list-style-type: circle;"><li>OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 10+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations</li><li>OR equivalent experience</li></ul></li><li>5+ years experience leading teams and/or managers in a Sales organization</li><li>5+ years direct/formal people management experience</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Cloud Solution Architect - Copilot

2026-03-31

India, Haryana, Gurgaon +2 more

3 days / week in-office

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Join Our Customer Success AI Business Solutions Team! Leverage your architectural and engineering expertise to help customers unlock the full value of Microsoft Teams, SharePoint, and Copilot within the ABS ecosystem. Be part of a dynamic, growing team that delivers world-class engineering and professional services. In this role, you’ll act as a trusted technical advisor, guiding customers through collaboration, content management, and AI-powered productivity solutions that drive measurable business impact. We are seeking a highly skilled and experienced Cloud Solution Architect with deep expertise in Microsoft Teams, SharePoint, and Microsoft Copilot. The ideal candidate will have strong hands-on experience designing, deploying, and optimizing Modern Work and collaboration solutions that enhance productivity, knowledge sharing, and AI-driven experiences. This role is critical in helping customers transform how they collaborate and work using Microsoft 365, while ensuring solutions are secure, scalable, and aligned with business outcomes. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Role Summary The Copilot Cloud Solution Architect (CSA) is a trusted advisor and technical leader responsible for accelerating customer value realization through Microsoft 365 Copilot and AI‑powered productivity solutions. This role blends deep solution architecture expertise with strong advisory skills to design, govern, deploy, and optimize Copilot experiences at enterprise scale—ensuring measurable business impact, secure adoption, and sustainable outcomes.1. Solution Architecture & Delivery* Lead end‑to‑end solution architecture for Microsoft 365 Copilot scenarios across collaboration, content, meetings, and workflow intelligence * Translate business priorities into scalable Copilot architectures aligned with Microsoft 365 services (Teams, Outlook, SharePoint, OneDrive, Viva) * Drive technical design reviews, reference architectures, and deployment readiness for Copilot and related AI services* Partner with account teams to unblock complex architectural challenges and accelerate time‑to‑value * Ensure architectural decisions align with customer environments, identity models, and information architecture***## 2. Collaboration & Productivity Enablement* Enable customers to reimagine collaboration and productivity using Copilot across everyday work scenarios * Guide adoption of Copilot‑powered experiences for knowledge workers, leaders, and frontline roles * Align Copilot usage to role‑based productivity patterns and modern work transformation goals* Support change management motions by mapping Copilot value to user journeys and work rhythms * Act as a productivity transformation advisor—not just a tool expert***## 3. Copilot & AI Integration* Lead integration of Microsoft 365 Copilot with customer data, apps, and workflows * Advise on readiness requirements including licensing, data sources, and AI prerequisites * Guide customers on extending Copilot through agents, plugins, and connectors where applicable* Partner with Data, Power Platform, and Security specialists to deliver coherent AI solutions * Ensure responsible AI principles are reflected in solution design and usage patterns***## 4. Governance, Security & Compliance* Architect Copilot deployments with security‑by‑design principles * Advise on information protection, data loss prevention, access controls, and lifecycle governance * Align Copilot usage with compliance, regulatory, and enterprise risk requirements* Guide customers on governance models for Copilot, SharePoint, and AI‑enabled content * Act as a bridge between security stakeholders and productivity teams***## 5. Advisory & Technical Leadership* Serve as a trusted technical advisor to CIOs, CDOs, CISOs, and Digital Workplace leaders * Influence executive decisions by connecting Copilot capabilities to business outcomes * Lead architecture conversations with authority and clarity across technical and business forums* Mentor peer CSAs and contribute to account‑level technical strategy * Represent Microsoft’s Copilot POV credibly and consistently***## 6. Troubleshooting & Optimization* Triage and resolve complex Copilot‑related adoption, architecture, or performance issues * Analyze usage patterns and recommend optimizations to improve user impact * Identify blockers across identity, data, governance, or change readiness* Drive remediation plans in partnership with engineering, support, and product teams * Ensure continuous improvement post‑deployment***## 7. Continuous Learning & Thought Leadership* Stay current on Microsoft 365 Copilot, AI platform updates, and modern work innovations * Contribute to internal communities, playbooks, and best practices for Copilot adoption * Share customer learnings and patterns to influence broader CSA strategy* Build a strong personal brand as a Copilot and AI thought leader * Embrace a learn‑it‑all mindset and model technical excellence***### Success Measures* Customer value realization from Copilot adoption * Secure, scalable Copilot deployments at enterprise scale * Trusted advisor status with senior customer stakeholders* Contribution to CSA community capability and reusable assets * Positive influence on Copilot consumption and outcomes Qualifications 5-15 years of Experience Technical Skills Required – Copilot Cloud Solution Architect 1. Core Microsoft 365 & Copilot Skills (Must‑Have)Microsoft 365 CopilotDeep understanding of Copilot architecture, service boundaries, and supported workloads Scenario design across Teams, Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint Knowledge of Copilot readiness requirements (licensing, identity, data, tenant configuration)Modern Work PlatformMicrosoft Teams (meetings, chat, channels, apps, extensibility concepts) SharePoint Online & OneDrive (content lifecycle, permissions, information architecture) Exchange Online (mailbox architecture, calendar, compliance considerations)Viva (especially Viva Topics, Insights, Engage – awareness level)2. Identity, Security & Governance SkillsIdentity & AccessMicrosoft Entra ID (Azure AD) fundamentals Authentication models, Conditional Access, role‑based access control (RBAC)Information Protection & ComplianceSensitivity labels, retention policies, eDiscovery (awareness to working knowledge) Microsoft Purview concepts relevant to Copilot Security ControlsData Loss Prevention (DLP) for Microsoft 365 workloads Secure collaboration patterns (internal, external, guest access) Governance for AIUnderstanding of responsible AI principles in enterprise environments Copilot governance models: usage boundaries, data access, lifecycle controls 3. Copilot Extensibility & AI Integration (Strong Advantage)Copilot ExtensibilityL300-400 understanding of Copilot agents, plugins, and connectors Awareness of Graph‑grounded data access patterns Hands-on experience in Copilot Studio, Azure Foundry will be an added advantage Power PlatformPower Automate (workflow integration with Copilot scenarios) Power Apps & Dataverse (solution integration awareness) Data AwarenessUnderstanding how structured and unstructured data influences Copilot responses Basic knowledge of data quality, oversharing risk, and signal amplification 4. Solution Architecture & Deployment SkillsArchitectureTenant‑level architecture design for M365 & Copilot Multi‑geo, hybrid, and enterprise‑scale deployments (conceptual + practical) Deployment ReadinessReadiness assessments (technical, data, security, change readiness) Phased rollout strategies and pilot‑to‑scale approaches Performance & ReliabilityAwareness of service limits, throttling, and operational dependencies Ability to diagnose architecture‑driven adoption or experience issues (We are hiring for multiple roles across locations) This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Sr. Account Executive - BFSI

2026-04-01

India, Maharashtra, Mumbai

3 days / week in-office

Overview Microsoft’s Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing a differentiated Customer experience for our customers, del Win against competition by establishing Microsoft as market leaders, maximizing Customer spend, achieve targets (billed revenue, consumption, and adoption). Delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft. As an Enterprise Account Executive, you will have the opportunity to drive Transformation in partnership with our most Strategic customers with a focus on AI, Copilot and Security to achieve both Microsoft and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities <ul><li>Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. </li><li>Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.</li><li>Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.</li><li>Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. </li><li>Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.</li><li>Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.</li><li>Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.</li></ul> Qualifications Required Qualifications (RQs) <ul><li>10+ years experience in working in BFSI industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology)<ul style="list-style-type: circle;"><li>OR Bachelor's Degree in Business, Technology, or related field AND 5+ years experience working in BFSI, driving digital transformation, or other relevant work experience (e.g., consulting, technology)</li><li>OR Master's Degree in Business Administration AND 4+ years experience working in BFSI, driving digital transformation, or other relevant work experience (e.g., consulting, technology)</li><li>OR equivalent experience</li></ul></li></ul> Preferred Qualifications (PQs) <ul><li>Bachelor's Degree in Business, Technology, or related field AND 10+ years experience working in an industry (e.g.Manufacturing, Transportation & Logistics, Energy & Utilities), driving digital transformation, or other relevant work experience (e.g., consulting, technology)<ul style="list-style-type: circle;"><li>OR Master's Degree in Business Administration AND 9+ years experience working in an industry (e.g.Manufacturing, Transportation & Logistics, Energy & Utilities), driving digital transformation, or other relevant work experience (e.g., consulting, technology)</li></ul></li><li>12+ years account management experience OR equivalent</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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