Microsoft Careers Stage

Solution Area Specialists Digital Natives

2025-12-16

India, Maharashtra, Mumbai

3 days / week in-office

Overview Are you a passionate sales focused technologist who wants to help Startups and Digital Natives grow their businesses? Microsoft is at the forefront of AI innovation; come and help organizations rethink aspects of their business in a way that sets them and their people up for success. As a Digital Native team, we enable customer success by deeply understanding their business, embedding technical sales people alongside our customers to help them build solutions leveraging the Azure, Data & AI Microsoft Clouds. The main goal of Digital Natives Solution Specialist is to win the commercial and technical decision of customers to purchase and use Microsoft technology and cloud services. The role is expected to help the customers’ evaluators and decision makers to take the best decisions, as well as find new opportunities through their contacts and engagements for the team to pursue. You work within a team of technical, partner and sales resources to help educate your customers at a commercial and technical level, demonstrate, and prove our solutions, and win the commercial and technical decision. Being part of this team will allow you to maintain and develop your sales and technical expertise across Microsoft and non-Microsoft cloud-based technologies. Ideally you will come from a technical pre sales background and have experience across Azure, Open Source and other cloud technologies. A good understanding of the Digital Native and AI landscape is critical to the success of this role. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities The Digital Native business operates like a startup within an enterprise. The ideal candidate will thrive in an ambiguous environment, network to leverage the team around them and bring a get it done attitude for our customers. - Lead commercial and technical discussions with customers using consultative sales methodology, demos, and programs to understand needs and showcase Microsoft solutions. - Develop a commercial and technical strategy by mapping customer vision, resolving concerns, and building a strong business case for investment. - Drive commercial propositions and technical assessments to create migration plans aligned with customer goals. - Design commercial solutions using technical knowledge and methodology, ensuring agreement from decision-makers. - Identify new opportunities to support customer objectives. - Scale through partners, facilitating resources and processes. - Work with licencing and compliance teams to build complex value based deals. 1. Technical & Commercial Expertise - Cloud-Native Solution Design: The specialist possesses expertise in designing and implementing cloud-native architectures, including infrastructure, data, and AI platforms, leveraging technologies like Agentic AI, TensorFlow, PyTorch, containers, and microservices. - Business Acumen & Strategic Alignment: They understand customer business goals and map Microsoft solutions to desired outcomes, developing commercial and technical strategies that align with the customer's vision. - Consultative Sales Approach: The role involves leading technical discussions and demonstrations, using a consultative sales methodology to showcase Microsoft solutions and build a strong business case for investment. - Partner Collaboration: They identify and leverage Microsoft's partner ecosystem and independent software vendors (ISVs) to develop and deliver comprehensive solutions that meet customer needs. 2. Key Responsibilities - Customer Engagement & Advisory: Act as a trusted advisor, engaging with customers to understand their challenges and demonstrate the business value of Microsoft Cloud solutions, especially those related to infrastructure migration and application modernization. - Pipeline Management & Deal Execution: Manage the sales pipeline from early stages to close, collaborating with account teams and partners to drive revenue and achieve sales targets. - Technical Solutioning & Proofs of Concept: Design and propose technical solutions that meet customer requirements, including creating proofs of concept (PoCs) that showcase the capabilities of Microsoft technologies. - Market Development & Growth: Identify emerging opportunities, analyze market trends, and pursue high-potential customers to develop target lists and grow the business. - Driving Consumption & Adoption: Work with customers to ensure successful adoption and consumption of Microsoft solutions post-sale, including addressing technical blockers and facilitating deployment plans. - Knowledge Sharing & Thought Leadership: Contribute to internal teams and communities by sharing insights and technical guidance, participating in events, and speaking externally as a thought leader on cloud and AI Qualifications - Experience: Candidates typically need 10+ years of technology-related sales or account management experience, with a Bachelor's degree in a relevant field (e.g., Computer Science, IT, Business Administration). - Technical Acumen: Proven experience with cloud and hybrid infrastructure, architecture design, migrations, and industry standards. - Communication & Collaboration Skills: Excellent communication, negotiation, organizational, and presentation skills, with the ability to orchestrate and influence virtual teams. - Strategic & Analytical Mindset: Ability to analyze customer needs, market trends, and competitive landscape to develop effective sales strategies. - Growth Mindset: A desire to continuously learn, adapt to new technologies, and drive change within a fast-paced environment. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Solution Engineering - Infra

2025-12-16

India, Maharashtra, Mumbai

3 days / week in-office

Overview Are you curious, enthusiastic about infrastructure, and ready to solve complex challenges in the AI era? Join us as a Cloud & AI Digital Solution Engineer focused on the Azure Platform for commercial customers at Microsoft.In this technical sales role, you will help customers design secure, scalable, and resilient cloud architectures that support their modernization goals. Using Azure’s IaaS and PaaS services, you will guide organizations through migration, modernization, optimization, and innovation—translating technical capabilities into significant business outcomes.You will collaborate across teams to deliver impactful solutions that enhance agility, reduce costs, and unlock value through AI-powered infrastructure.As a Cloud & AI Digital Solution Engineer for the Azure Platform, you will play a key role in helping customers modernize their infrastructure and unlock the full value of Microsoft’s cloud. You will work directly with technical and business stakeholders to design and implement secure, scalable, and resilient architectures that support AI workloads and business-critical applications.You bring deep expertise in migrating core workloads—including Windows, SQL Server, Linux, PostgreSQL, and Oracle—to Azure. Beyond migration, you lead customers through modernization using the 6R strategy, containerization best practices, and Azure-native services like AKS and Arc, while exploring how AI and intelligent agents can accelerate legacy transformation. You also apply strong networking knowledge to design hybrid and cloud-native solutions, including virtual networks, VPNs, and secure routing architectures that meet enterprise performance and compliance needs. You complement this with trusted partner solutions like NetApp, VMware, RedHat, and SAP to ensure a secure, optimized, and scalable migration experience.As you join the team, You will have the opportunity to grow your technical expertise with access to a wide range of Microsoft learning resources—including support for earning industry-recognized certifications across Azure infrastructure, security, and AI. With a solid understanding of Azure security services and compliance frameworks you will help customers meet regulatory requirements and build Cloud environments that are ready for the future. Responsibilities <ul style="margin-top: 0in; margin-bottom: 0in;"><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Drive technical sales by using technical demos, proofs of concept, and technical architecture accelerators to influence solution design and enable deployments.</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Lead architecture sessions and technical workshops to accelerate Azure adoption.</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Build trusted relationships with platforms leads to co-design secure, scalable solutions.</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Resolve technical blockers by collaborating with engineering and sharing customer insights.</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Maintain expertise in cloud migration (Windows, SQL, Linux, PostgreSQL, app workloads), resiliency, security, and compliance.</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Deepen knowledge of enterprise apps (SAP, Oracle) and Azure VMware Solution (AVS).</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Represent Microsoft in customer forums and technical communities through thought leadership.</li></ul> Qualifications <ul style="margin-top: 0in; margin-bottom: 0in;"><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">5+ years technical pre-sales or technical consulting experience <ul style="list-style-type: circle; margin-top: 0in; margin-bottom: 0in;"><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience </li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience </li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">OR equivalent experience</li></ul></li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Proven experience in cloud infrastructure, including migration of workloads such as Windows, SQL, Linux, and PostgreSQL.</li><li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif;">Experience designing or selling solutions involving hybrid networking, secure connectivity, or network performance optimization in enterprise environments.</li><li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif;">Hands-on experience with Azure Kubernetes Service (AKS), App Platform, and containerization strategies.</li><li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif;">Strong understanding of Azure services, including security, compliance, and hybrid cloud scenarios.</li><li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif;">Ability to engage technical and business stakeholders to design and deploy scalable, secure cloud solutions.</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">6+ years technical pre-sales, technical consulting, or technology delivery, or related experience<ul style="list-style-type: circle; margin-top: 0in; margin-bottom: 0in;"><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">OR equivalent experience</li></ul></li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">4+ years experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Familiarity with enterprise platforms such as SAP, Oracle, and ISVs like NetApp, VMware, and RedHat.</li><li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Knowledge of regulatory frameworks such as GDPR, HIPAA, and Public Sector compliance standards.</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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CSAM Manager - Global Accounts

2025-12-11

India, Maharashtra, Mumbai +2 more

0 days / week in-office – remote

Overview <div>With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. </div><div> </div><div>As a Customer Success Account Management (CSAM) Manager, you lead a high performing team of Customer Success Account Managers (CSAMs) in varying stages of career development, cloud adoption, portfolio and program management, cloud service management and technology trends. This is an exciting role that will help fuel customer success through your leadership with business, customer, and team growth! </div><div>This role has direct people management responsibility for CSAM’s, has overall accountability for their team’s end to end Customer Success planning and delivery to an assigned portfolio of customers, while ensuring close partnership with internal and external stakeholders. Through their team the CSAM Manager is responsible for driving a repeatable and predictable business by leading a team through a coach, model, care framework driving strategic planning and the orchestration of delivery resources to drive strong customer outcomes aligned to their top priorities. This role has a flexible work model and can be performed from home or office with an estimated 25% travel dependent on customer portfolio. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </div> Responsibilities <div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="4" data-font="Symbol" data-leveltext="" aria-setsize="-1">Customer Relationship Management – You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Customer Success leadership – Customer Strategy and Growth – You will drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">You will develop a team culture identifying and sharing Customer insights and opportunities with their Account Team and Support sellers to drive new opportunities for growth and consumption. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="3" data-font="Symbol" data-leveltext="" aria-setsize="-1">Customer Success Leadership and Consumption Leadership – You will coach a team to support customer adoption and active usage of Microsoft products and services aligned to outcomes and objectives defined within agreed-upon customer success plans. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">Customer Success Leadership – Delivery and Program Management – You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations via delivery of a Customer Success Plan , and prioritization of engagements to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">Technical Relevance – You will stay current with industry and Microsoft technical insights through consultation with the Customer Success community, peers, partners, and customer stakeholders. </li></ul></div></div><div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" data-font="Symbol" data-leveltext="" aria-setsize="-1">You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great people. </li></ul></div></div> Qualifications <div><div>Note - Prior and current direct Managerial experience is highly desired. <ul style="list-style-type: disc;"><li>Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience </li></ul></div><div><ul style="list-style-type: circle;"><li>OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience </li></ul></div><div>Preferred Qualifications:</div><div><ul style="list-style-type: disc;"><li>Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience </li></ul></div><div><ul style="list-style-type: circle;"><li>OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience </li></ul></div><div><ul style="list-style-type: circle;"><li>OR equivalent experience </li></ul></div><div><ul style="list-style-type: disc;"><li>5+ years relevant work experience within customer industry </li></ul></div><div><ul style="list-style-type: disc;"><li>3+ year(s) people management experience </li></ul></div><div><ul style="list-style-type: disc;"><li>3+ year(s) experience managing a consumption portfolio </li></ul></div><div><ul style="list-style-type: circle;"><li>Project Management Institute (PMI) or equivalent Project Management certification </li></ul></div></div><div><div><ul style="list-style-type: circle;"><li>Prosci or equivalent certification </li></ul></div></div> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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