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Our newest office in Noida collaborates with Microsoft teams globally to build products and services for driving digital innovation. Its architecture is inspired by the Taj Mahal and is a unique amalgamation of Microsoft technologies and locally sourced materials. Our second campus in Noida, spread across 150,000 square feet, offers panoramic views of the river Yamuna. It is inspired by the Okhla Bird Sanctuary with wide corridors that are fitted with vibrant murals.

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Customer Experience Leader - Asia

2026-05-08

India, Karnataka, Bangalore +4 more

3 days / week in-office

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.The CE&S organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us. We provide industry-leading products and services, and a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes. As a Customer Experience Leader for Asia, you will lead an organization with deep product knowledge that resolves customer technical issues. You will own the customer relationship from a support standpoint and enable your teams to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and improve your customer relationship management and leadership skills. You will develop deep technology industry knowledge and become adept at leading a large organization of diverse teams.In this role you will create a customer-aligned support model ensuring key customers' specific supports needs are understood and met across the area of responsibility. Helps to drive the development of the organization's overall strategy and ensures strategy landing within own organization. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Senior leadership role focused on leading customer-facing technical and service leaders, with a strong emphasis on customer experience, crisis leadership, and executive engagement.This role operates at the intersection of delivery excellence, technical depth, and customer experience, spanning three areas:<ul type="disc"><li>Leading critical customer situations and ensuring strong outcomes</li><li>Driving proactive service and customer success models</li><li>Managing executive-level customer engagement</li></ul>Customer Context and Stakes<ul type="disc"><li>Working with large, complex enterprise customers across industries, including strategic and high-impact accounts</li><li>Customers expect strong executive ownership, transparency, and accountability, particularly during critical situations</li><li>Role requires operating in environments with high visibility, complexity, and business impact</li></ul>Success Measures<ul type="disc"><li>Improved end-to-end customer experience and satisfaction across key accounts</li><li>Transformation of challenging customer situations into long-term, trusted relationships</li><li>Shift from reactive escalation handling to proactive, prevention-led engagement models</li><li>Strengthening customer outcomes through better architectural readiness, operational discipline, and crisis preparedness</li><li>Contribution to evolving service delivery toward AI-enabled, scalable, and data-driven models</li></ul>In this role you will create a customer-aligned support model ensuring key customers' specific supports needs are understood and met across the area of responsibility. Helps to drive the development of the organization's overall strategy and ensures strategy landing within own organization. Actively drives diversity and inclusion (D&I) and fosters global culture and mindset within the organization. Ensures that learning asks are reasonable and relevant as well as aligned with strategic goals of the business before setting clear readiness and learning objectives for the organization. Ensures that employee communities are built, strengthened, and supported for globally inclusive connections.Establishes the operational strategy for their own organization, demonstrates agility while selecting subordinate organizations to implement, and secures and allocates resources that improve customer and employee experience and financial return on investment. Helps secure funding for the headcount plan of record. Uses data-driven analysis and actionable insights to make decisions that drive operational/business outcomes. Drives and influences others to facilitate the creation of the tools, proactive/diagnostic, and automation assets required to deliver world-class service to global customers. In addition, this role has people-management responsibilities, including driving employee growth and development, executing projects, and managing performance. Qualifications <ul type="disc"><li>15+ years of experience in roles such as:</li><ul type="circle"><li>Technical Account Management / Customer Success</li><li>Service Delivery / Consulting / Support Leadership</li></ul><li>Strong track record of leading:</li><ul type="circle"><li>Complex, high-stakes customer engagements</li><li>Customer success or delivery organizations at scale</li><li>Digital transformation or large technology implementations</li></ul><li>Experience in platform, cloud, or enterprise technology environments (hyperscalers, ISVs, consulting, digital-native orgs)</li><li>Executive presence with ability to engage CIO/CTO/CXO stakeholders</li><li>Exposure to AI / modern technology ecosystems and their customer impact preferred</li></ul>5. Leadership Style and Accountability<ul type="disc"><li>Strong focus on end-to-end accountability for customer outcomes</li><li>Ability to lead in high-pressure situations with clarity and composure</li><li>Transparent, consistent, and trusted communication</li><li>Capability to absorb complexity and customer pressure, turning it into structured action</li><li>Demonstrated ability to convert critical situations into long-term trust and partnership</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Senior Software Engineer

2026-04-28

India, Telangana, Hyderabad +2 more

1 day / week in-office

Overview <div>Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture. </div><div> </div><div>Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture<div>Within Fabric, Data Team builds telemetry pipelines for both internal and external customers. This is a mission critical service built for scale, compliance and data guarantees also leveraging our world class technologies like Power BI, Azure Data Explorer, EventHub, Azure Data Factory to ensure robust telemetry flow and ease of consumption for diagnostics and analytics. </div><div> </div><div>We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. </div></div> Responsibilities <div>Develop and maintain core-services, APIs and SDKs that are used to produce, pipeline and consume telemetry • Work with stakeholders to build and facilitate the usage of service data models, leveraging Azure and proprietary technologies • Drive improvements around areas of ownership in the service • Lead architecture, design, and develop features and solutions with high quality and scalability. • Design, implement, and refine chosen solutions in close partnership with Product Management and partner teams. • Be part of the on-call rotation for maintaining service health </div><div>Embody our <a href="https://careers.microsoft.com/v2/global/en/culture" target="_blank" rel="noreferrer noopener">culture</a> and <a href="https://www.microsoft.com/en-us/about/corporate-values" target="_blank" rel="noreferrer noopener">values</a></div> Qualifications <div>Required/Minimum Qualifications </div><div>Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Additional or preferred qualifications Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. <div>Other & Additional </div><div>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="2" data-font="Symbol" data-leveltext="" aria-setsize="-1">This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul></div> Preferred/Additional Qualifications Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.  Preferred/Additional Qualifications • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python ○ OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python ○ OR equivalent experience. • Ability to work with relational databases (like SQL server, T-SQL) and semi-structured or NoSQL databases (like Cosmos DB, Azure Table/Blob storage etc.) • Verbal and written communications skills including proven experience communicating clearly and precise with both technical and non-technical stakeholders at all levels. <div>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (Accessibility | Microsoft Careers). </div><div>Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. <div>#azdat </div><div>#azuredata </div><div>#azuredata #telemetry #adx #eventhub #appinsights #sdk #scalability #monitoring #observability #beckend </div></div> </div> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Senior SOC Debug Verification Engineer

2026-03-30

India, Karnataka, Bangalore +2 more

3 days / week in-office

Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission.The Compute Silicon & Manufacturing Engineering (CSME) organization within SCHIE is responsible for design, development, manufacturing and packaging of Microsoft's state-of-the-art computer chips, notably the Azure Cobalt. Our solutions provide sustainable strategic advantage to Microsoft and enable our customers to achieve more.As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, Verification & Validation team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a Senior SOC Debug Verification Engineer to join the team. #SCHIE #CSME Responsibilities The candidate for this position will be expected and able to complete the following responsibilities:<ul style="margin-bottom: 0in; margin-top: 0px;" type="disc"><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Own verification of Design for Debug (DFD) SoC level flows including Task planning and schedule estimation, proactively identifying and removing roadblocks and finding ways to make the team more efficient </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Develop verification strategy, requirements, environments, tools, and methodologies </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Become an expert on the overall debug architecture, understand customer use models, and understand interactions with other parts of the SOC, with the platform, and with software</li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Apply your knowledge of verification principles and techniques and your judgement to write test plans and implement them by developing tests, test generators, test benches, checkers, coverage, and other verification collateral </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Run tests, debug failures to root cause, and recommend fixes </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Apply your growth mindset to learn and adapt in a complex and dynamic environment </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Engage with partners to drive continuous improvement to both the design, to verification plans/collateral, and to methodology to prevent, reduce, and/or find bugs sooner, more easily, or more reliably </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Provide technical guidance, coaching, and mentorship to other engineers in your areas of expertise </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Apply your One Microsoft mentality to collaborate with and influence architects, logic designers, post-silicon validators, other verification engineers, and IP and tool providers </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Delight your customers by providing high quality results on schedule </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Provide technical leadership with respect and integrity </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Apply your expertise towards supporting the post-silicon validation plans, tests, and debug of your area </li><li style="line-height: normal; background-color: white; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;">Apply industry leading generative AI solutions to verification work </li></ul> Qualifications Required Qualifications:<ul style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">8+ years of pre-silicon SOC or subsystem or IP verification experience.   </li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Candidate must have at least a bachelor’s or master’s degree in electrical, Electronics, Computer Engineering, Computer Science or a related degree  </li><li style="margin: 0.0in 0.0in 8.0pt 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">6+ years of verification experience working on CPU/SOC designs, with 2+ years of design for debug verification experience </li></ul> Preferred Qualifications:<ul style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Experience with SOC DFD verification for a full product cycle from definition to silicon, including writing SOC level test plans, developing tests, debugging failures and coverage signoff </li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Demonstrated expertise in industry standard DFD architectural protocols such as JTAG interface, hardware triggers, breakpoints and tracing and hands-on experience in ARM Core Sight debug</li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Experience enabling and/or utilizing debug features in post-silicon </li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Proficient communication, collaboration and teamwork skills and ability to contribute to diverse and inclusive teams </li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Experience planning verification tasks, estimating and assigning tasks, coordinating with customers and suppliers, and executing the plan </li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Proficient leadership skills </li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Passion for improving verification efficiency </li><li style="margin: 0.0in 0.0in 8.0pt 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Experience with Agile software practices </li></ul> Screening Requirements<ul style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. </li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;">This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide either proof of their country of citizenship or proof of their US. residency or other protected status (e.g., under 8 U.S.C. 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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