Taipei

The Microsoft Taiwan office has been in Taiwan since 1989 with engineering teams first contributing to localized SKU software development, hardware firmware development and certification, and some global product and service development. Today, sales and marketing and engineering organizations co-exist in Microsoft Taiwan, operating in 3 offices located in Taipei metropolitan area and one office in Kaohsiung City. With the AI R&D Center, Microsoft engineering invests in global product and technology development and supports teams that focus on global services, core technology and science research in Taiwan. This is the first major engineering investment in Taiwan. Since its launch, more software and hardware teams have joined and formed the Microsoft Taiwan Development Center.

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Data Center Technician

2026-01-30

Taiwan, Taipei City, Taipei

Fully on-site

Overview As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities<ul><li>Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.</li><li>Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).</li><li>Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.</li><li>Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.</li></ul><ul><li>Assists and provides guidance to other technicians to complete challenging or complex tasks.</li><li>Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.</li></ul><ul><li>Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.</li></ul><ul><li>Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.</li></ul><ul><li>Embodies our <a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fus%2Fen%2Fculture&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867872556%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QnmEU%2BvawaPM5eEUL1FxWPmhizgKnDLFj6dlUTOWRB0%3D&reserved=0" data-cke-saved-href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fus%2Fen%2Fculture&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867872556%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QnmEU%2BvawaPM5eEUL1FxWPmhizgKnDLFj6dlUTOWRB0%3D&reserved=0">culture</a> and <a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fabout%2Fcorporate-values&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867882502%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p3lkWaIXzH3t9t1hS9bOfKhtDFWPj6gi8zZU94LWRso%3D&reserved=0" data-cke-saved-href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fabout%2Fcorporate-values&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867882502%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p3lkWaIXzH3t9t1hS9bOfKhtDFWPj6gi8zZU94LWRso%3D&reserved=0">values</a>.</li></ul> Qualifications Required Qualifications:<ul><li>High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.</li></ul><ul><li>Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays</li></ul>Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: <ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul>While not required, we also look for the following Preferred Qualifications:<ul><li>2+ years' experience supporting IT equipment or related technology.</li><li>Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Principal Firmware Eng Manager

2026-01-27

Taiwan, Taipei City, Taipei

3 days / week in-office

Overview Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high energy engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance.The FW/SW CoE is responsible for HW/FW for Azure Infrastructure. We are working on the next generation HW/FW for server, silicon and rack infrastructure with a focus on innovation in firmware technology to secure Azure infrastructure for Microsoft and their customers. We are looking for a highly motivated FW Validation Manager with a background in system validation and debug to work on lighting up these various technologies as each team produces their part. You must have experience with SoC Architecture and Design, bring up of SoC, root causing issues at the intersection of multiple subsystems across firmware and hardware. #AzureHWJobs #SCHIE #SCHIEFWSWCOE Responsibilities <ul type="disc"><li>You will lead a team of engineers working to validate and deliver various FW/SW products and flows.</li><li>Your team must continuously integrate FW/SW into Platforms and Systems to be deployed into Azure Infrastructure.</li><li>You will work to integrate AI agents and solutions to scale the team, increase its bandwidth, and enhance its efficiency.</li><li>You will work in a cross-geo cross-functional environment and team.</li></ul><ul><li>You will mentor, guide, and care for your team members.</li><li>You will (as an individual and a team) partner with your peers across different teams and geos and contribute to the success of the greater organization.</li></ul><ul type="disc"><li>You will be involved with all phases of product development, from architectural design through firmware & software architecture and development.</li><li>Working with stakeholders and partners, you will enhance and fine tune future HW/FW/SW product solutions and co-architect new ones.</li></ul><ul><li>You will oversee firmware level debug as part of end-to-end firmware development and debug. Your team is expected to source, debug, and resolve HW, FW & SW bugs. </li><li>You will set expectations, negotiate timelines, and manage handshakes, dependencies, and deliverables.</li></ul> Qualifications Required Qualifications<ul><li>15+ years of professional experience leading engineering teams to design, develop, and test, firmware, software and hardware.</li><li>Experience with working from early concept of SoC/Platform Architecture and design to shipping final product.</li><li>Experience with Platform Initialization, Manageability, Security, Motherboard, Drivers, UEFI, BMC, OS, Virtualization, Memory Management, RAS, and similar areas.</li><li>Experience in leading teams, assessing coverage, debugging HW/FW/SW issues, and writing scripts (Python or similar).</li></ul> Preferred Qualifications<ul><li>Management experience in managing cross-functional teams with competing priorities and projects </li><li>BS in Computer Science/Engineering or equivalent industry experience.</li><li>Experience working on multiple products supporting customer issues with strong troubleshooting and debugging skills.</li><li>Experience with Architecting, Designing, and delivering on new Data Center class technologies across the entire platform.</li><li>Debug experience resulting into solving complex HW/FW/SW interface issues.</li><li>Experience with Implementation of Hardware/Firmware Security primitives.</li><li>Experience developing SW/HW coverage, stimulus, and test content.</li><li>Experience with FW development life cycle with emphasis on FW validation and integration.</li><li>Proficient in C++ or equivalent.</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Technical Support Engineer- App Service

2026-01-29

Taiwan, Taipei City, Taipei

3 days / week in-office

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities • Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices. • Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. • You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. • Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience o OR equivalent experience. Language Qualification Mandarin Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking. -Flexibility to support business-driven scheduling needs, including early-shift coverage. -Solid understanding of Azure App Service, including Web Apps, App Service Plans, scaling, and configuration. -Hands-on experience troubleshooting availability, performance, and configuration issues in Azure App Service. -Experience analyzing App Service logs, Diagnostic Settings, and Azure Monitor / Log Analytics for issue investigation. -Understanding of Azure networking concepts related to App Service, such as VNet Integration, Private Endpoint, and DNS. -Knowledge of web application fundamentals and common application runtimes (e.g., .NET, Java, Node.js, Python). -Familiarity with Azure security and access control, including authentication/authorization and RBAC. -Experience using PowerShell, Azure CLI, or similar tools for operational and troubleshooting tasks. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Microsoft engineering in Taiwan

With the AI R&D Center initiative to land in Taiwan in 2018, Microsoft engineering started to invest in global product and technology development with this initiative. The AI R&D Center initiative supports teams that focus on global services, core technology, and science research to land in Taiwan. This is the first major engineering investment in Taiwan. Since then, more software and hardware teams have been joining and formed Taiwan Development Center along the way.
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