MCAPS EiP Experience

  • Discover, Learn and Lead with MCAPS

    Do you like meeting new people, building relationships, and solving big problems? Are you curious about AI, willing to learn, and ready to lead the way in this evolving technological landscape? Can you envision yourself thriving under the guidance of a dedicated manager and mentor? If so, then the MCAPS EiP program is for you.

    The MCAPS EiP program is a three-year adventure designed to accelerate your growth and impact. From day one, you'll dive into AI-driven tools and human-powered experiences that will help you become a sales or technical leader. You'll have a curated onboarding, skilling, and career development path that prepares you to deliver meaningful results for customers and partners.

    But that's not all! You'll be surrounded by a vibrant peer community, caring managers, and dedicated role mentors who will support you every step of the way. It's like having your own personal cheerleading squad, ensuring you have the confidence and capabilities to thrive.

    And guess what? You'll also get to hear from amazing leaders like Judson Althoff, who sponsors our MCAPS EiP program and is invested in early career talent. 

What to Expect from Day One to Year Three

  • Overview
  • What to expect

  • Microsoft is a place for exploration, creativity, innovation, and professional growth. Once you’re ready to launch your career at Microsoft, we’re ready to empower you to achieve more.   

    We believe those just beginning their journey bring a crucial perspective to advance our mission of empowering customers and partners through AI transformation. A curated onboarding, skilling, community and career development journey promotes professional dexterity, so you are prepared—and qualified — to quickly deliver customer and partner impact. The three-year journey blends AI and human-powered experiences so you have the skills and practice needed to thrive in your career at Microsoft.

  • At the heart of our mission to empower customers and partners through AI transformation is a belief in the power of fresh perspectives. That’s why we invest in early-career talent. MCAPS EiP program participants benefit from a curated three-year skilling, career development, and community experience. It’s designed to help you:

    • Deliver impact with confidence by offering onboarding resources, protected learning time, and practice opportunities to apply your newfound skills with customers and partners.
    • Build a support system with hosted community activities and time to connect with a buddy, role mentor, and manager.
    • Grow through experience by offering short term project assignments that allow you access to other areas of business and leadership styles to refine your skills and align to your passions
  • image of student with laptop
  • image of students working together in conference room
  • image of student with laptop

    Microsoft is a place for exploration, creativity, innovation, and professional growth. Once you’re ready to launch your career at Microsoft, we’re ready to empower you to achieve more.   

    We believe those just beginning their journey bring a crucial perspective to advance our mission of empowering customers and partners through AI transformation. A curated onboarding, skilling, community and career development journey promotes professional dexterity, so you are prepared—and qualified — to quickly deliver customer and partner impact. The three-year journey blends AI and human-powered experiences so you have the skills and practice needed to thrive in your career at Microsoft.

  • image of students working together in conference room

    At the heart of our mission to empower customers and partners through AI transformation is a belief in the power of fresh perspectives. That’s why we invest in early-career talent. MCAPS EiP program participants benefit from a curated three-year skilling, career development, and community experience. It’s designed to help you:

    • Deliver impact with confidence by offering onboarding resources, protected learning time, and practice opportunities to apply your newfound skills with customers and partners.
    • Build a support system with hosted community activities and time to connect with a buddy, role mentor, and manager.
    • Grow through experience by offering short term project assignments that allow you access to other areas of business and leadership styles to refine your skills and align to your passions

Where your sales career begins

  • Sales roles pathway
  • Account Manager
  • Customer Success Account Manager
  • Partner Development Manager
  • Solution Specialist (Digital)

  • Sales professionals are trusted advisors who connect customers with transformative solutions, driving innovation, growth, and long-term partnerships. In a sales role, you become the bridge between cutting-edge technology and real-world business impact— you shape digital futures by understanding customer needs, crafting tailored solutions, and delivering value at every step of the journey.

     

    These roles are designed to:

    • Build customer relationships.
    • Drive adoption of Microsoft solutions.
    • Support digital transformation initiatives.

  • This role leads the development and execution of strategic account plans across multiple customers, driving high-impact digital transformation initiatives. You’ll build strong, multi-level relationships within customer organizations, aligning Microsoft’s solutions to their long-term goals. By leveraging deep knowledge of Microsoft’s product ecosystem, you’ll help customers achieve measurable business outcomes while ensuring sales performance aligns with targets and forecasts.  

  • In this role, you’ll develop a strong understanding of customer, partner, and internal engagement models while building relationships with key technical stakeholders. You’ll grow your technical and industry knowledge to help translate customer interactions into meaningful business impact. You’ll also support program planning, stakeholder engagement, and delivery of customer-facing reviews to drive successful outcomes and account priorities.

  • This role drives strategic growth by identifying market opportunities, building trusted advisor relationships with partners, and leading go-to-market and co-selling strategies. You’ll help shape partner capability and capacity plans, guide pipeline and performance reviews, and orchestrate internal resources to meet program, sales, and technical goals. The role may also involve recruiting new partners and expanding business through existing relationships.

  • In this role, you’ll support digital transformation efforts by collaborating with internal teams and partners to recommend solutions within a defined area. You’ll learn to manage pipeline activities, contribute to territory planning, and apply close plans to drive predictable deal outcomes. This is a growth-focused opportunity to build technical and sales acumen while engaging in internal communities and customer conversations.

  • image of Microsoft employee
  • image of Microsoft employee
  • image of Microsoft employee
  • Image of Microsoft employee
  • Photo of Microsoft employees working together on computer
  • image of Microsoft employee

    Sales professionals are trusted advisors who connect customers with transformative solutions, driving innovation, growth, and long-term partnerships. In a sales role, you become the bridge between cutting-edge technology and real-world business impact— you shape digital futures by understanding customer needs, crafting tailored solutions, and delivering value at every step of the journey.

     

    These roles are designed to:

    • Build customer relationships.
    • Drive adoption of Microsoft solutions.
    • Support digital transformation initiatives.
  • image of Microsoft employee

    This role leads the development and execution of strategic account plans across multiple customers, driving high-impact digital transformation initiatives. You’ll build strong, multi-level relationships within customer organizations, aligning Microsoft’s solutions to their long-term goals. By leveraging deep knowledge of Microsoft’s product ecosystem, you’ll help customers achieve measurable business outcomes while ensuring sales performance aligns with targets and forecasts.  

  • image of Microsoft employee

    In this role, you’ll develop a strong understanding of customer, partner, and internal engagement models while building relationships with key technical stakeholders. You’ll grow your technical and industry knowledge to help translate customer interactions into meaningful business impact. You’ll also support program planning, stakeholder engagement, and delivery of customer-facing reviews to drive successful outcomes and account priorities.

  • Image of Microsoft employee

    This role drives strategic growth by identifying market opportunities, building trusted advisor relationships with partners, and leading go-to-market and co-selling strategies. You’ll help shape partner capability and capacity plans, guide pipeline and performance reviews, and orchestrate internal resources to meet program, sales, and technical goals. The role may also involve recruiting new partners and expanding business through existing relationships.

  • Photo of Microsoft employees working together on computer

    In this role, you’ll support digital transformation efforts by collaborating with internal teams and partners to recommend solutions within a defined area. You’ll learn to manage pipeline activities, contribute to territory planning, and apply close plans to drive predictable deal outcomes. This is a growth-focused opportunity to build technical and sales acumen while engaging in internal communities and customer conversations.

Lead with tech deliver with purpose

  • Technical roles pathway
  • Cloud Solution Architect
  • Technology Consultant
  • Technical Support Engineer
  • Solution Engineer (Digital)

  • Tech professionals in sales organizations are the architects of innovation—translating complex solutions into real-world impact for customers across industries. As a technical expert in sales, you partner with customers to design, demonstrate, and deliver cutting-edge technology that solves their most pressing challenges. These roles blend deep technical knowledge with business acumen—empowering customers to unlock the full potential of cloud, AI, and digital transformation.

  • This role serves as a trusted technical advisor, designing and delivering Microsoft solutions that align with customer and partner business goals. You’ll drive cloud adoption and consumption by resolving blockers, optimizing performance, and identifying growth opportunities. Through collaboration and feedback, you’ll influence product improvements, contribute to internal knowledge, and strengthen customer relationships.

  • In this role you’ll provide pre-sales efforts by aligning technical solutions with customer business goals and identifying risks and dependencies during project planning. You’ll collaborate with customers, partners, and internal teams to implement solutions, enhance satisfaction, and drive successful outcomes. The role also involves adapting existing intellectual property and staying current with emerging technologies and industry trends.

  • This role provides advanced technical support for diagnosing and resolving complex issues across computer systems, software, and networks. You’ll work directly with customers and internal teams to troubleshoot problems, escalate critical issues, and contribute to product improvements. Ongoing learning and collaboration are key, as you’ll participate in training programs and cross-team initiatives to enhance support capabilities and customer satisfaction.

  • This role supports technical sales by aligning customer needs with Microsoft solutions and driving portions of technical wins. You’ll collaborate with partners and internal teams to overcome technical blockers, contribute to competitive strategy, and gather feedback to inform product improvements. The role also involves building customer relationships and staying attuned to partner capabilities and market dynamics.

  • image of Microsoft employees
  • image of Microsoft employees
  • image of Microsoft employee
  • Image of Microsoft employee
  • imgage of Microsoft employee
  • image of Microsoft employees

    Tech professionals in sales organizations are the architects of innovation—translating complex solutions into real-world impact for customers across industries. As a technical expert in sales, you partner with customers to design, demonstrate, and deliver cutting-edge technology that solves their most pressing challenges. These roles blend deep technical knowledge with business acumen—empowering customers to unlock the full potential of cloud, AI, and digital transformation.

  • image of Microsoft employees

    This role serves as a trusted technical advisor, designing and delivering Microsoft solutions that align with customer and partner business goals. You’ll drive cloud adoption and consumption by resolving blockers, optimizing performance, and identifying growth opportunities. Through collaboration and feedback, you’ll influence product improvements, contribute to internal knowledge, and strengthen customer relationships.

  • image of Microsoft employee

    In this role you’ll provide pre-sales efforts by aligning technical solutions with customer business goals and identifying risks and dependencies during project planning. You’ll collaborate with customers, partners, and internal teams to implement solutions, enhance satisfaction, and drive successful outcomes. The role also involves adapting existing intellectual property and staying current with emerging technologies and industry trends.

  • Image of Microsoft employee

    This role provides advanced technical support for diagnosing and resolving complex issues across computer systems, software, and networks. You’ll work directly with customers and internal teams to troubleshoot problems, escalate critical issues, and contribute to product improvements. Ongoing learning and collaboration are key, as you’ll participate in training programs and cross-team initiatives to enhance support capabilities and customer satisfaction.

  • imgage of Microsoft employee

    This role supports technical sales by aligning customer needs with Microsoft solutions and driving portions of technical wins. You’ll collaborate with partners and internal teams to overcome technical blockers, contribute to competitive strategy, and gather feedback to inform product improvements. The role also involves building customer relationships and staying attuned to partner capabilities and market dynamics.